Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
Generic

Jean Jack Kajakajian

6/12B Goulding Road Ryde,NSW

Summary

To whom it may concern,


It will be an honour to be part of your team as I am a diligent and charismatic young man with an admiration of learning. I have a strong work ethic and a range of experience in various fields. I am an organised and dependable candidate, and successful at managing multiple priorities with a positive attitude with willingness to take on added responsibilities to meet team goals. My passion and knowledge for the legal industry is extensive. I currently study a bachelor of Communications and Law, and look to start my journey in the legal field. With the level of work experience I have gathered, I believe with great confidence that I will be a suited employee for your team. I do not shy away from challenges or new experiences.


Kind Regards,

Jean Jack Kajakajian

Overview

7
7
years of professional experience

Work History

Guest Services Attendant

Timezone/ Zone Bowling
09.2022 - Current
  • Responded to guest inquiries, complaints and special requests to increase customer satisfaction.
  • Welcomed guests on arrival, displaying professional and friendly approach.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Resolved guest complaints and discrepancies in prompt and courteous manner.

Shop Assistant

St Vincent De Paul Society Thrift Stores
03.2021 - 01.2023
  • Completed daily tasks accurately and on-time to support shop needs.
  • Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organised store.
  • Greeted customers entering store and offered assistance with requirements.
  • Collected payment by cash, debit or credit card and used Point of Sale system to process transaction.
  • Organised shelves to remove slow moving items and add new merchandise.
  • Managed efficient cash register operations.
  • Engaged in friendly conversation with customer to better uncover individual needs.

Administrative Assistant

Armenian National Committee
08.2022 - 11.2022
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for staff teams.
  • Created and maintained databases to track and record customer data.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.

Customer Service Representative

Datacom
06.2020 - 09.2020
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Updated account information to maintain customer records.
  • Responded to customer requests for products, services, and company information.

Shop Assistant

Kmart
10.2016 - 01.2018
  • Completed daily tasks accurately and on-time to support shop needs.
  • Greeted customers entering store and offered assistance with requirements.
  • Collected payment by cash, debit or credit card and used Point of Sale system to process transaction.
  • Organised shelves to remove slow moving items and add new merchandise.
  • Assisted customers in finding items and explained benefits and services to increase sales and satisfaction.
  • Helped managers with daily checklists and last-minute requirements.
  • Stocked merchandise, clearly labelling items, and arranging according to size or colour.

Education

Bachelor of Communications/ Law - Communications And Law

Western Sydney University
Sydney, NSW
06.2025

Skills

  • Dynamic Communication Skills
  • Maintenance Team Collaboration
  • Administrative Skills
  • Multi-Tasking
  • Cash Counting
  • Computer Skills
  • Problem Solving
  • Time Management
  • Microsoft Skills
  • Merchandising Skills
  • Sales Skills
  • Customer service skills

Languages

Armenian
Native or Bilingual
English
Native or Bilingual

Affiliations

  • Timezone Cluster Manager, Christopher Rayment: 0423 486 640
  • Timezone Venue Manager, Jayden Casey: 0466 524 217
  • Timezone Assistant Venue Manager, Michael Stott: 0421 708 897
  • St Vincent De Paul Shop Manager, Ari Jadi: 0433 152 261
  • St Vincent De Paul Manager, Daisy Leung: 0409 090 989
  • Executive Director of the Armenian National Committee of Australia, Michael Kolokossian: 0409 988 136.
  • Datacom Team Leader, Naleeni Mani: 0401 800 375

Timeline

Guest Services Attendant

Timezone/ Zone Bowling
09.2022 - Current

Administrative Assistant

Armenian National Committee
08.2022 - 11.2022

Shop Assistant

St Vincent De Paul Society Thrift Stores
03.2021 - 01.2023

Customer Service Representative

Datacom
06.2020 - 09.2020

Shop Assistant

Kmart
10.2016 - 01.2018

Bachelor of Communications/ Law - Communications And Law

Western Sydney University

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Jean Jack Kajakajian