JEANNE MILLER
Port Augusta,Australia
Summary
Compassionate and dedicated professional with over 10 years of experience in the health sector, providing high-quality care and support while building strong relationships with patients, families, and multidisciplinary teams. Following a career break to provide full-time care for my seriously ill mother, I transitioned into employment services, where I spent four years supporting individuals to overcome barriers to employment, develop career pathways, and achieve positive outcomes.
Throughout my career, I have developed strong communication, problem-solving, case management, and client advocacy skills, with a genuine commitment to improving people's wellbeing and quality of life. I am now eager to return to the health sector, bringing a unique combination of clinical understanding, person-centred care, and extensive experience supporting people through challenging circumstances. I am a reliable, empathetic, and adaptable professional who is committed to delivering compassionate, high-quality care and making a positive contribution to both clients and the healthcare team.
Overview
2027
2027
years of professional experience
Work History
Director
Barngarla Determination Aboriginal Cooperation
12.2025 - Current
- Collaborate with business who needed assistance with the legality to work on native lands
- Hold community and board meetings
- AGM's
- Organise community with native title jobs
- Cultivated relationships with key stakeholders, including board members, donors, sponsors, partners, and community leaders.
- Served as spokesperson at press conferences or interviews when needed.
- Proposed or approved modifications to project plans.
Specialist Employment Mentor
Workskil Australia
Port Augusta, South Australia
01.2023 - Current
- Assisted clients in navigating employment services and resources.
- Collaborated with team members to develop client support strategies.
- Conducted assessments to identify client skills and job readiness.
- Facilitated workshops on resume writing and interview techniques.
- Maintained accurate records of client interactions and progress.
- Supported clients in accessing training programs and job placements.
- Engaged with community organizations to enhance service delivery options.
- Participated in ongoing training and compliance activities.
- Analyzed customer needs and recommended appropriate products or services.
- Maintained positive working relationship with fellow staff and management.
- Set specific goals for projects to measure progress and evaluate end results.
Aboriginal Health Coordinator
RFDS
Pt Augusta, SA
01.2008 - 01.2009
- Management in the office
- Organise travel with indigenous RFDS patients
- Arrange accommodation
- Transport patients to appointments
- Organise functions and events for the patients - eg, NAIDOC Week, Xmas etc
- Mandate to notify of abuse/neglect
- Assisted in planning and organizing health education workshops and outreach programs.
- Facilitated communication between healthcare professionals and patients for effective care.
- Managed patient records using electronic health systems to ensure accuracy.
- Supported team members in implementing health initiatives and community programs.
- Developed informational materials for community awareness on health issues.
- Assisted with the coordination of health screenings and assessments in the community.
- Facilitated referrals for medical or social services as needed by clients.
- Provided guidance and resources on health related topics to individuals and families.
- Served as liaison between community members and healthcare providers to ensure access to quality care.
- Established solid relations with leadership and staff by attending board meetings and coordinating interdepartmental information exchanges.
Support Worker and Cleaner
STEPDOWN UNIT
Port Augusta, SA
01.2007 - 2009
- Organise travel with indigenous RFDS patients
- Arrange accommodation
- Transport patients to appointments
- Organise functions and events for the patients - eg, NAIDOC Week, Xmas etc
- Mandate to notify of abuse/neglect
- Cleaning of the rooms
- Laundry
- Maintained cleanliness and hygiene in patient living areas and communal spaces.
- Managed waste disposal procedures according to health and safety regulations.
- Assisted in inventory management of cleaning supplies and equipment.
- Followed established protocols for infection control and sanitation practices.
- Reported maintenance issues or safety hazards to appropriate personnel immediately.
- Provided assistance with laundry services when needed.
Town Services Officer
DIAMANTINA SHIRE COUNCIL
Bedourie, QLD
01.2002 - 2005
- Rubbish run
- Cleaning of Public Toilets
- Installing dripper systems
- Maintaining of community parks
- Organise major community events
- Assisted in managing community events and activities for local residents.
- Coordinated public inquiries and provided information to community members.
- Participated in regular meetings with upper management regarding progress updates on current initiatives.
Aboriginal Maternal Infant Care Worker
Port Augusta Hospital and Regional Health Service
Port Augusta, South Australia
2010 - 2013
- Supported healthcare staff in delivering patient-focused care and services.
- Communicated effectively with patients to understand their needs and concerns.
- Documented patient information accurately in health records and reports.
- Collaborated with multidisciplinary teams to enhance patient care strategies.
- Coordinated with other healthcare professionals, including nurses, doctors, dieticians, in order to ensure comprehensive care.
- Provided support for physical, emotional and social needs of clients.
- Established effective patient communication to develop positive relationships.
- Recorded patient vital signs for medical review.
- Collaborated with social workers and case managers in order to develop appropriate service plans.
- Developed individual care plans based on assessments of the needs of each client.
Cleaner
DAVENPORT COMMUNITY COUNCIL
Port Augusta, SA
01.2003
- Cleaning of residential houses
- Cleaning of the Community Hall
- Cleaning of the Medical Centre
- Cleaning of the Tji Tji Wiru Children Centre
Education
Year 11 -
Port Augusta High School
Port Augusta, SA01-1985
Skills
- Project management
- Community engagement
- Employment services
- Client assessment
- Workshop facilitation
- Health education
- Data documentation
- Workforce development
- Health program management
- Team collaboration
Personal Information
Title: Drivers Licence - Car and MR, Youth Mental Health First Aider
Timeline
Director
Barngarla Determination Aboriginal Cooperation
12.2025 - Current
Specialist Employment Mentor
Workskil Australia
01.2023 - Current
Aboriginal Health Coordinator
RFDS
01.2008 - 01.2009
Support Worker and Cleaner
STEPDOWN UNIT
01.2007 - 2009
Cleaner
DAVENPORT COMMUNITY COUNCIL
01.2003
Town Services Officer
DIAMANTINA SHIRE COUNCIL
01.2002 - 2005
Aboriginal Maternal Infant Care Worker
Port Augusta Hospital and Regional Health Service
2010 - 2013
Year 11 -
Port Augusta High School