Motivated professional offering Business Management (Cum Laude) in Project Management and Information Technology with over 5 years experience in Financial Management and Administration. Adds value to any organization in need of great collaboration, interpersonal and multitasking abilities. Meets tight deadlines.
Logical Data Analyst with experience producing intelligence to enhance business planning and operations. Well-versed in business needs and practices, regulatory requirements and internal control systems. Highly successful at leveraging data trends and patterns. Creative Business Analyst with broad-based background in highly competitive and dynamic organizations. Recognized as decisive leader and excellent team player. Offering experience delivering cost-effective, high-performance technology solutions to meet shifting organizational demands. Astute technology-business professional translates operational needs into technical solutions. Equipped with analytics and reporting expertise to provide insights by using data-driven philosophy. Ambitious Finance Manager offering over 5 years of experience increasing productivity through automation of processes. Confident individual with track record of accurate reporting and analysis.
· Oversaw the maintenance of office equipment, supplies, and facilities.
· Managed purchase requisitions and approvals for all department equipment and supplies.
· Managed payroll processing activities including timekeeping data entry, benefits administration, garnishments, tax withholdings.
· Created and maintained filing systems for employee records, financial reports, and other documents.
· Managed paper or electronic filing systems by recording information, updating paperwork and maintaining documents.
· Identified and solved problems to enhance management and business direction.
· Coordinated with executive staff to ensure deadlines were met in a timely manner.
· Oversaw complex office support, managing records database, and organizing contracts.
· Developed and implemented administrative procedures to maximize efficiency.
· Supported staff through in-service training, providing mentorship and additional resources.
· Supervised a team of administrative assistants tasked with coordinating travel arrangements, scheduling appointments, and providing customer service support.
· Reviewed and approved department reimbursement requests, recording transactions to maintain financial accountability.
· Conducted staff performance evaluations to monitor progress and individual skills.
· Directed and oversaw office personnel activities.
· Monitored department budgets by tracking expenses against allocated funds.
· Assisted in the recruitment process by reviewing resumes and conducting interviews.
· Conducted performance reviews on administrative staff members to ensure they are meeting expectations.
· Prepared regular progress reports to track budget expenditures, workflow, and performance metrics.
· Evaluated and implemented new systems and procedures to maintain regulatory compliance.
· Automated office operations to optimize accounts payable and receivable, customer correspondence and data communications.
· Provided support to departmental managers in the development of project plans and initiatives.
· Researched potential vendors to identify cost savings opportunities related to office supplies or services.
· Analyzed existing workflows within departments to identify areas where improvements could be made.
· Collaborated with project and department leaders to develop and implement improvements to operational efficiency.
· Collaborated with IT personnel on projects that would improve overall workflow processes.
· Tracked and analyzed expenditures to deliver budgets and financial reports.
· Coordinated with managers and departments to interview new personnel and recognize excellent performance.
· Reviewed contracts prior to signing them to protect the interests of the organization.
· Recruited, trained and developed administrative team to support corporate growth and objectives.
· Implemented new software programs designed to streamline operations within departments such as Human Resources or Accounting.
· Oversaw CRM updates and backups, report generation and troubleshooting requisition.
· Worked as part of the management team to improve workflows and eliminate unnecessary tasks.
· Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care.
· Established work procedures or schedules to organize daily work of administrative staff.
· Collaborated with other departmental leaders to establish organizational goals, strategic plans, and objectives.
· Monitored office supplies to replenish needed inventory before depletion.
· Read through contracts, regulations and procedural guidelines to verify comprehension and compliance.
· Planned and controlled budgets for contracts, equipment and supplies.
· Created and implemented administrative processes and procedures to prioritize job tasks and establish personnel responsibilities.
· Determined staffing requirements, interviewing, hiring and training new employees.
· Analyzed internal processes and recommended and implemented procedural or policy changes to improve operations.
· Pitched in to help with office tasks during busy periods and staff absences.
· Represented work unit at meetings or conferences to serve as liaison for requests or complaints.
· Created and revised systems and procedures by analyzing operating practices, recordkeeping systems and forms control.
· Negotiated and reviewed contracts, rates and terms with current facilities and suppliers.
· Streamlined office processes and procedures to boost profits and productivity and facilitate continuous improvements.
· Maintained accurate records of all transactions, including accounts payable and receivable, payroll and general ledger entries.
· Performed daily bank reconciliations to ensure accuracy of accounting records.
· Managed accounts receivable collections process by following up on past due balances.
· Responded promptly to inquiries from internal staff members concerning accounting issues or procedures.
· Conducted detailed analysis of financial information to identify trends and variances from budget.
· Provided support in the development of annual budgets, forecasts and other long-term planning initiatives.
· Identified areas where processes can be improved upon to increase overall efficiency within the department.
· Tracked and documented expenses to maintain operations within budget.
· Ensured compliance with applicable regulations and company policies regarding financial activities.
· Assisted with the preparation of financial statements and reports for management review.
· Supported budget, trend and forecasting operations to help company make financial plans.
· Reviewed financial information for accuracy and completeness before completing reports and reviewing as part the of upper management team.
· Coordinated and executed internal control testing and prepared relevant documentation.
· Reviewed and approved expenditures to enforce budget adherence.
· Developed internal controls to safeguard assets and improve operational efficiency.
· Interpreted and applied legal, contractual and accounting requirements to maintain compliance.
· Communicated with clients to address and resolve billing or payment disputes.
· Performed account reconciliations and conducted investigations into discrepancies.
· Implemented internal controls to safeguard assets and increase accuracy.
· Generated expense, income, and open balances reports.
· Completed bi-weekly payroll for salaried and hourly employees.
· Compiled data for weekly cash flow projections as well as quarterly forecasting models.
· Researched discrepancies between actual results versus budget targets and forecasts on a periodic basis.
· Processed vendor invoices in a timely manner ensuring proper authorization was obtained prior to payment.
· Managed vendors to ensure that the best terms are negotiated for the company
· Ensured invoices/bills are paid on due date to enable the company to benefit from a positive cash flow
· Monitored changes in legislation that may impact the organization's operations or fiscal health.
· Coordinated with external auditors during annual audits and provided requested documents as needed.
· Created ad hoc reports using various software programs such as Microsoft Excel, Access or SQL Server.
· Worked with software vendor to set up backend reporting from SQL Server
· Set up live reports for sales consultants/finance and management teams to provide at hand information using SQL Server Analytics
· Analyzed actual financial results to budget, preparing variance reporting to functional groups.
· Created and updated financial reports on frequent basis to present information to leadership teams.
· Developed invoicing systems and internal controls to boost billing efficiencies.
· Built financial models to allocate resources, forecast cash and investment needs and make capital budgeting decisions.
· Developed or analyzed information to assess current or future financial status of company.
· Recommended new financial and accounting software packages, replacing various non-integrated offerings.
· Completed month-end and year-end closings, kept records audit-ready and monitored timely recording of accounting transactions.
· Checked payroll, vendor payments and other accounting disbursements for accuracy and compliance.
· Managed relationships with tax authorities, bankers and auditors.
· Coordinated preparation of external audit materials and external financial reporting.
· Conducted reviews and evaluations for cost-reduction opportunities.
· Created financial management mechanisms to minimize financial risk to business.
· Construction company servicing various large retail corporates.
· Maintained computer networks, peripherals and other related equipment.
· Installed, configured, upgraded, tested and troubleshot hardware, software applications, operating systems and network protocols.
· Provided technical support to end-users on a variety of computer software and hardware issues.
· Developed and maintained user accounts, permissions, and access rights.
· Maintained inventory records of all hardware components within the organization's network.
· Assisted with network infrastructure design and implementation.
· Monitored server performance metrics to identify areas of improvement or optimization.
· Managed daily backup processes for all servers using enterprise-level backup and recovery software solutions.
· Collaborated with vendors in order to acquire necessary hardware components or software licenses at discounted prices.
· Troubleshot hardware issues and worked with service providers to facilitate repairs for end users.
· Created and implemented new troubleshooting processes, improving efficiency and customer satisfaction while reducing costs.
· Handled customer service issues by providing guidance or escalating for advanced support.
· Stayed abreast of latest software developments to enhance job knowledge.
· Demonstrated advanced product knowledge to solve customer issues.
· Set up equipment for employee use, performing or properly installing cables, operating systems or software.
· Oversaw daily performance of computer systems.
· Evaluated software or hardware to recommend improvements or upgrades.
· Performed variety of clerical and administrative duties pertaining to on-site support.
· Maintained calendar of appointments, meetings, events and deadlines for the Managing Director.
· Coordinated all incoming correspondence from internal and external contacts on behalf of the Managing Director.
· Prepared expense reports for the Managing Director according to company policy.
· Greeted visitors in a professional manner; provided information or directed visitors to appropriate personnel as required.
· Served as liaison between executive staff members and other departments and divisions within the organization.
· Ensured timely submission of invoices from vendors associated with executive staff projects.
· Organized and managed travel arrangements for the Managing Director, including flights, hotels and transportation.
· Responded promptly to any requests made by senior management team members.
· Attended weekly meetings with executive staff members; recorded meeting minutes accurately.
· Managed inventory of supplies necessary for efficient functioning of managing director's office space.
· Researched new technologies that could be used within executive staff processes or procedures.
· Assisted in preparation of documents related to projects assigned by the Managing Director.
· Supervised day-to-day operations at office premises ensuring compliance with safety regulations.
· Answered phone calls professionally and directed them appropriately according to protocol.
· Created presentations and reports for the Managing Director with accurate data entry and formatting.
· Maintained confidentiality regarding sensitive information related to managing director's operations.
· Managed filing system for documents related to projects handled by executive staff members.
· Developed relationships with other departments within the organization to ensure smooth flow of communication between departments.
· Provided administrative support to the Managing Director, including scheduling meetings, preparing agendas and taking minutes.
· Maintained company confidence and protected business operations by keeping sensitive information confidential.
· Managed daily invoices, reports and proposals.
· Tackled and addressed top-level, high-priority issues with professional administrative discretion.
· Managed and tracked expenses to meet company budget requirements.
· Followed proper accounting and bookkeeping procedures to support audits.
· Conducted research and collected and analyzed data to prepare reports and documents.
· Leveraged word processing software to create proposals, letters and memos.
· Facilitated board meeting agendas and distributed support materials in advance for successful sessions.
· Facilitated communications by forwarding emails, transferring calls and filing documents.
· Created and maintained computer- and paper-based filing and organization systems for records, reports and documents.
· Participated in frequent communication with other administrative team members, human resources and finance department on special projects and events.
· Provided accurate, up-to-date information to external parties through emails, phone calls and in-person interactions.
· Coordinated multiple schedules using online calendaring system.
· Took detailed notes in meetings and disseminated information afterward.
· Relayed messages, retrieved reports and printed documents for co-workers to assist with office workflow.
· Prepared invoices and drafted memos for executives.
· Reviewed incoming reports, applications and memos to determine workplace priorities.
· Filtered important calls and spam calls to help executives prioritize specific clients and expedite daily operations.
· Ordered catering or restaurant delivery to offer food and beverages to meeting and conference attendees.
IAF Manager, The Artista Competition, 01/2017, present, East Rand, Gauteng
Title: Information Technology Support Specialist & Data Analyst
IAF Manager, The Artista Competition, 01/2017, present, East Rand, Gauteng
Title: Information Technology Support Specialist & Data Analyst