Jeanny Theuil
Maitland,NSW
Summary
Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality.
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Eager to pursue every opportunity to support team members and proactively address issues.
Overview
9
9
years of professional experience
Work History
Administrative Assistant
Shane Chiropractic
07.2023 - Current
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Delivered customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Created and maintained databases to track and record customer data.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
Barista / Waitress
The Cunning Culinarian
08.2020 - 02.2024
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
- Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Proven ability to develop and implement creative solutions to complex problems.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Handled customer complaints diplomatically, working towards satisfactory solutions that ultimately retained loyal clientele.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
Barista /Wait Staff Member
Seraphine Cafe
08.2017 - 09.2019
- Showcased versatility by assisting in other areas of the café as needed, including food preparation or table service when required.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Monitored supply levels at counter and maintained customer areas to meet typical demands.
Waitress
Liquid Gold Beach Cafe
07.2015 - 10.2015
- Informed customers about daily and seasonal specials.
- Collaborated with team members to ensure seamless guest experiences and resolve any issues promptly.
- Complied with all company policies regarding uniform standards, punctuality, and professionalism.
- Greeted new customers, discussed specials, and took drink orders.
- Bussed and reset tables to keep dining room and work areas clean.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Education
High School Diploma -
Gloucester High School
Gloucester, NSW12.2014
Skills
- High Volume Phone Inquiries
- Applicant Tracking Systems
- Verbal Communication
- Purchase orders organization
- Multitasking and Time Management
- Filing
- Scheduling and calendar management
- Invoice Processing
- Microsoft Word
- Filing and data archiving
- Dedicated Team Player
- Administrative Procedures
Timeline
Administrative Assistant
Shane Chiropractic
07.2023 - Current
Barista / Waitress
The Cunning Culinarian
08.2020 - 02.2024
Barista /Wait Staff Member
Seraphine Cafe
08.2017 - 09.2019
Waitress
Liquid Gold Beach Cafe
07.2015 - 10.2015
High School Diploma -
Gloucester High School
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