Proven leader with extensive experience in sales and administration, notably at Wormald, where I spearheaded a team to secure fire protection projects, enhancing client compliance and supplier relations.
Passionate about growing diversity, equity and inclusion practices and opportunities and demonstrate this by being active in workplace culture and in my community as a volunteer and Coach of the Perth Rams Rugby Club. I am a team player and have a collaborative Leadership style, with an openness to listen to others and take on feedback to ensure the best outcomes are achieved.
- Managed a team of Sales Administrators to provide and win quotes for minor works, defect rectification and fire protection projects
- Liaise with clients to ensure site compliance is achieved
- Manage Supplier pricing
- Assist with Tender Requests, building rapport with new clients and leading contract pricing
- Maintain and build rapport with internal and external clients, suppliers and stakeholders
- Provide financial report to Service Manager identifying any trends in the market
- Provide VR Fire Extinguisher Training to internal and external customers, promoting sustainable and safe work practices
- Coordinate Service works with a team of 3 Fire technicians and multiple sub-contractors
- Quoted all fire service defect rectification works and minor works
- Schedule monthly, 6 monthly and annual Fire Testing as per Australian Standards 1851
- Identify key areas of growth and business opportunities, reporting to the State Manager
- Assist the administration team with customer enquiries, invoicing and managing purchase orders
- Regular invoicing of Fixed and Portable Fire Equipment, Do and Charge and Minor works through internal systems to meet monthly forecasts
- Invoicing of Portable equipment for Testing departments in Perth, Geraldton, Bunbury and Karratha branches
- Follow up and maintenance of data discrepancies
- Payroll administration for the WA region
- General administration duties as required by management
- Provided quotations to clients following defect reports for Perth, Geraldton, Bunbury and Karratha regions for Fixed and Portable equipment
- Generated leads from new customer enquiries to establish working relationships
- Provided Quotable Routine pricing for maintenance works required by Australian Standards
- Ensured competitive pricing based on market trends
- Approving and processing returns for the Distribution Centre and Credits Administration
- Providing distribution and administration support across the warehouse as required
- Operating stock picking and high rise machinery
- Liaising with customers, third parties, suppliers and couriers to ensure correct delivery and collection of stock
- Objection handling, providing product knowledge, upselling and reselling insurance products
- Providing Coaching and management support to the Operations manager
- Coaching administration team to meet target requirements
- Providing Awesome Service to internal and external clients
- Identifying key areas of development in Youth and Child Services in the South Auckland region to implement appropriate programs aligned with Council strategy
- Facilitating meetings and workshops with a focus on child advocacy and Te Ora o Manuaku
- Providing administration support to the wider Community Services Team
- Assisting community groups with grant information
- Organising, implementing and running Youth and Child programmes in the South Auckland region alongside stakeholders and existing community groups (Train the Trainers, Voting in Schools, Action against Child Poverty)
- Leadership and Communication skills
- Administration and Sales experience
- Team player or Sole charge
- Responsible, reliable, friendly disposition, honest and mature