Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Hi, I’m

Jecelyn Paulo

Southport,QLD
Jecelyn Paulo

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Dedicated with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.

Overview

4
years of professional experience
1
Certification

Work History

Bella's Wonderland

Receptionist
07.2024 - Current

Job overview

  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.

U&I Global GC

Education Consultant
06.2024 - 07.2024

Job overview

  • Provided personalized support for students with special needs, enhancing their learning experiences and fostering academic success.
  • Provided recommendations for modification, development or improvement of educational programs as school board member.
  • Contributed to school-wide accreditation processes by evaluating curriculum standards and ensuring compliance with educational objectives.
  • Met with students to conduct individual assessments to determine academic and mental health needs.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Passionate about learning and committed to continual improvement.

Estia Health

Food Service Assistant
03.2024 - 06.2024

Job overview

  • Adhered to safe work practices, food safety regulations, and corporate guidelines.
  • Completed daily tasks such as dishwashing, trash removal, and restocking while adhering to established safety protocols.
  • Enhanced customer satisfaction by providing friendly and efficient service during meal times.
  • Ensured compliance with health regulations through frequent cleaning and sanitation practices within the food preparation area.

Mr KOJIMA

Front of House Supervisor
11.2020 - 03.2024

Job overview

  • Enhanced customer satisfaction by providing attentive service and addressing concerns promptly.
  • Trained new employees on company policies, procedures, and service standards to ensure consistent guest experiences across the team.
  • Performed cash handling activities and secured nightly bank deposits.
  • Conducted regular employee evaluations to assess performance, provide constructive feedback, and set goals for improvement.

Education

Cebu Technological University
Cebu City Philippines

Bachelor Of Science In Travel Management from Travel
03.2018

Skills

  • Organization skills
  • Time Management
  • Telephone skills
  • Data Entry
  • Verbal and written communication
  • Customer/Client relations
  • Office Administration
  • File Management
  • Administrative Support
  • Staff Management
  • Travel Arrangements
  • Customer Service
  • Payment Processing

Accomplishments

  • WPS Office: Complete office suite with PDF editor
  • Here's the link to the file: https://us.docworkspace.com/d/sICma54cfqoPLrAY?sa=05&st=0t
  • Get WPS Office for PC: https://www.wps.com/d/?from=t

Certification

Basic Bartending

Responsible of Serving Alcohol

Food Safety Certificate

Emergency Response Certificate

Timeline

Receptionist

Bella's Wonderland
07.2024 - Current

Education Consultant

U&I Global GC
06.2024 - 07.2024

Food Service Assistant

Estia Health
03.2024 - 06.2024

Front of House Supervisor

Mr KOJIMA
11.2020 - 03.2024

Cebu Technological University

Bachelor Of Science In Travel Management from Travel
Jecelyn Paulo