JED BYROM
WEST HOBART,TAS
Summary
Experienced in leading and coordinating teams to provide top-quality care and support for individuals with disabilities. Skilled in assessing individual needs, creating personalized care plans, and implementing effective strategies to achieve desired outcomes. Committed to promoting independence and enhancing quality of life. Compassionate and dedicated, creating a safe and inclusive environment where individuals can thrive and reach their full potential.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Support Worker Team Leader
Nexus Inc
05.2024 - Current
- Accomplished all duties expected from a support worker.
- Documented client progress and communicated updates to care team, contributing to continuous service delivery.
- Collaborated with family members of clients, enhancing support network and ensuring holistic approach to care.
- Collaborated on rostering to optimize client assistance.
- new Client intake
- Partnered with community organizations to expand available resources for clients, strengthening support networks for individuals with disabilities.
- Coordinated staff schedules, ensuring adequate coverage for all shifts.
- Partnered with coworkers to design and implement innovative group initiatives for clients
Support Worker
Nexus Inc
08.2020 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Established trusting relationships with clients and their families through empathetic communication and active listening.
- Maintained detailed records of client progress, interventions, and outcomes to ensure continuity of care across service providers.
- Adapted quickly to changing work environments while maintaining high levels of productivity and professionalism under pressure.
Head Cook
The Brisbane Hotel
01.2017 - 01.2020
- Front and back of house management, customer service, POS, conflict resolution, money handling, till and EFTPOS reconciliation, invoicing, ordering, stock control, staff rostering, customer complaints, cooking all meals, cleaning of the business, general maintenance of all equipment, construction of tables, stages, and beer garden, sound assistant, guest liaison, room services, guest reception, band liaison, preparing artist riders.
Bar Manager
The Brisbane Hotel
01.2007 - 01.2017
- Front and back of house management, customer service, POS, conflict resolution, money handling, till and EFTPOS reconciliation, invoicing, ordering, stock control, staff rostering, customer complaints, cooking all meals, cleaning of the business, general maintenance of all equipment, construction of tables, stages, and beer garden, sound assistant, guest liaison, room services, guest reception, band liaison, preparing artist riders.
General Labourer
AAA Storage
01.2015 - 01.2018
- Moving the contents between lockers, demolishing the old lockers and moving them to a new building.
Hospitality Operator
Cricket Tasmania
01.2015
- Shift manager for special functions room, including looking after the drinks for the corporate boxes and ground and commentary crew.
Education
Certificate III - Certificate 3 of Individual Support (disability)
AVIDITY
Hobart, TAS2023
Working with Vulnerable Persons -
Unknown
01.2020
Certificate 3 in Hospitality -
Drysdale (TAFE Tasmania)
01.2001
RSA: Responsible Services of Alcohol -
Drysdale (TAFE Tasmania)
01.2000
Skills
- Attention to Detail
- Problem-Solving
- Teamwork and Collaboration
- Troubleshooting
- Innovation and Creativity
- Time Management
- Multitasking Abilities
- Reliability
- Excellent Communication
- Active Listening
- Task Prioritization
- Relationship Building
Personal Information
Title: BAR MANAGER, HEAD COOK
References
- Casey Williams / Chris Gibblet, The Brisbane Hotel, thebrisbanehotelhobart@gmail.com, 03 6234 4920
- Sam Webb, Cricket Tasmania, 0437 448 414
- Michael, AAA Storage, 0437 187 978
Certification
key worker training
mental health first aid
fire training
Timeline
Support Worker Team Leader
Nexus Inc
05.2024 - Current
Support Worker
Nexus Inc
08.2020 - Current
Head Cook
The Brisbane Hotel
01.2017 - 01.2020
General Labourer
AAA Storage
01.2015 - 01.2018
Hospitality Operator
Cricket Tasmania
01.2015
Bar Manager
The Brisbane Hotel
01.2007 - 01.2017
Certificate III - Certificate 3 of Individual Support (disability)
AVIDITY
Working with Vulnerable Persons -
Unknown
Certificate 3 in Hospitality -
Drysdale (TAFE Tasmania)
RSA: Responsible Services of Alcohol -
Drysdale (TAFE Tasmania)
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