Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
5
5
years of professional experience
Work History
Handy Person
The Alva Hotel
Fortitude Valley, QLD
04.2026 - Current
Performed routine maintenance on hotel facilities and guest rooms.
Responded promptly to guest requests for repairs and assistance.
Performed minor repairs, such as replacing light bulbs, patching walls and repairing door hinges.
Collaborated with housekeeping staff to ensure proper room readiness.
Machinist Apprentice
Quadra Industrial
Hinton, Alberta
03.2025 - 03.2026
Collaborated with senior machinists on complex machining tasks, enhancing skills and contributing to project success.
Interpreted blueprints and technical drawings for accurate production.
Operated forklifts to transport materials within the warehouse, ensuring timely availability of resources for production.
Loaded and unloaded goods from delivery trucks using forklifts.
Handled customer inquiries and resolved issues in a timely manner, improving customer satisfaction.
Supervisor
Hinton Movies
Hinton, Alberta
02.2023 - 08.2023
Supervised daily operations and staff schedules to ensure smooth theater functionality.
Trained new team members on customer service standards to enhance customer experience.
Managed inventory levels and coordinated with suppliers for timely restocking.
Handled customer inquiries and resolved issues to maintain high satisfaction levels.
Front Desk Agent
Best Western
Hinton, Alberta
02.2022 - 01.2023
Greeted guests warmly and efficiently at check-in and check-out.
Managed reservation systems, ensuring accurate room assignments to optimize guest experience.
Processed payments and maintained accurate financial records daily.
Collaborated with housekeeping, coordinating efforts to guarantee timely room readiness for arrivals.
Conducted audits of daily revenue reports, ensuring accuracy and compliance to uphold financial integrity.
Managed nightly hotel operations and ensured guest satisfaction during overnight shifts.