I would love the opportunity to continue my employment at Apple Doncaster as a specialist. Working through the high volume times of the launch of the iPhone 16 and the overall busy environment of the store has allowed me to improve my working skills immensely. I love the environment of the store, meeting so many different customers who all have their own stories and personality and trying to tailor their needs to each specific customer is a task that keeps me motivated and provides me with fulfillment as I am able to meet so many amazing people. Furthermore, I have thoroughly enjoyed the challenge of learning new roles and responsibilities during my tenure. Working in operations in runner has been a great opportunity as I love to learn and try new things, learning cycle counts, trade in processes and all the other operations responsibilities has given me an immense appreciation of the complex system that allows the store to work so well. Constantly Learning and challenging myself is very important to me and at Apple it has really allowed me to maximise that feeling, as everyday is fresh and a new challenge. I would absolutely love to work as a specialist at Apple as it illustrates a place where I can have future and maximise my skills.
- Providing essential information, assistance and support to everyone who walks into the store no matter what there inquiry
- Managing high volumes in customers especially around peak times such as the launch of new products
- responsible for managing and driving sales efforts for various different customers, creating a comfortable and personal feel to tailor assistance to each specific customer.
- Handled trade ins, returns and service provider deals
- Worked in various positions such as operations or customer concierge