Senior Manager & HOD Nursing
- Formulating nursing services policies & procedures and keeping them up to date.
- Monitored and controlled inventory, encompassing daily production, workflow and distribution.
- Supervised and directed assistant managers and Supervisors teams to keep projects on-track and tasks prioritized.
- Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.
- Kept detailed records of nursing assessments, administered treatments and medication, discharge procedures and follow-up care needs.
- Optimized operational continuity by implementing enhanced inventory documentation.
- Oversaw reporting functions to executive leadership.
- Managed team of 450 nurses and budget allocated for nursing operations.
- Selection of nursing staff and assessment of individual training requirements.
- Delegation of duties and responsibilities to nursing personnel at various levels.
- Maintaining a stable staff pattern at all times.
- Carrying out daily ward rounds to ensure that all procedures are being carried out as per policy.
- Conduct routine meetings at different levels to monitor the service delivery levels.
- Investigation of complaints from patients and their resolution.
- Provide timely reports and feedback to the management on any issues related to patient care