Summary
Overview
Work History
Education
Skills
References
Languages
Affiliations
Accomplishments
Timeline
Generic

Jeevan Neupane

Boolaroo,NSW

Summary

Diligent supervisor with over 5 years of experience maintaining seamless business operations. Smoothly administers budgets, trains staff and monitors procedures to maximize efficiency and balance objectives with operational requirements. Exceptional skills in inventory management, loss prevention and vendor negotiation.

Overview

8
8
years of professional experience

Work History

Senior Supervisor

Costco Wholesale
Boolaroo, NSW
08.2021 - Current
  • Developed company policies for pricing merchandise according to market competition and standard baselines for product profitability.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Collaborated with store managers and company executives to identify opportunities for increasing sales of products and services and introduce new offerings.
  • Led new hires through company onboarding procedures, training and instructing on demands of various positions and instilling company values.
  • Developed monthly reports detailing progress towards project goals.
  • Implemented sales targets, working with sales staff to communicate latest targets and approaches to promoting product awareness and boosting sales in areas of emphasis.
  • Participated in strategic planning initiatives to improve operations.
  • Responded to customer questions regarding products, prices and availability.
  • Analyzed various processes to identify underperformance and implemented new methods that proved more effective.
  • Monitored inventory levels and placed orders as needed.
  • Trained new personnel on proper job functions and safety protocols.

Bakery Assistant

Costco Wholesale
10.2015 - 07.2021
  • Operated ovens, proofers, rounders, scales and mixers for bakery
  • Demonstrated knowledge of proper food handling techniques when preparing ingredients.
  • Packaged finished products for sale in retail outlets or for delivery services.
  • Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
  • Welcomed and thanked guests to demonstrate appreciation for patronage.
  • Talked pleasantly with customers while taking orders and promoted positive image for business.
  • Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
  • Provided excellent customer service to foster satisfaction and loyalty.
  • Stayed on top of changes in bakery menu to provide customers with optimal service.
  • Contributed to menu creation through development of new or seasonal product ideas and recipes.
  • Assisted in the preparation of dough for cakes, pies and other baked goods.
  • Baked cookies, muffins, breads, tarts, pies, cupcakes and other desserts.
  • Trained new bakery employees to use POS system to document orders, process payments and check progress for customers.
  • Followed recipes to ensure consistent quality of finished products.
  • Monitored expiration dates on ingredients and finished products.

Team Leader

TipTop Bakeries
Ermington, NSW
03.2016 - 06.2020
  • Prepared, calibrated and monitored production machinery to maintain optimal production levels and consistently achieve daily targets
  • Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions
  • Monitored and evaluated teams, identifying and targeting opportunities for improvement
  • Evaluated employee skills and knowledge regularly, providing hands-on training and mentoring to individuals with lagging skills
  • Enhanced operational success through effective staffing, strong training, adherence to safety regulations and well-timed customer service
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts
  • Evaluated employees' strengths and assigned tasks based upon experience and training
  • Created efficient work schedules for each team member to maintain deadlines and keep shifts properly staffed
  • Analysed equipment breakdowns using various troubleshooting methods
  • Perform cycle counts regularly and take an active role in annual stock takes.

Education

Food safety Supervisor (ITFE) -

Supreme Education and training PTY LTD
01.2023

Higher Education - Business Management

Rajhdhani Higher Secondary School
07-2007

Skills

  • Employee Supervision
  • Compliance Understanding
  • Staff Oversight
  • Technical Reviews
  • Data Analysis
  • Process Improvement
  • Schedule Development
  • Business Development
  • Data Analytics
  • Staff Management
  • Operations Management
  • Inventory Control
  • Strategic Planning
  • Process Monitoring and Improvement
  • Staff Discipline
  • Processes and Procedures
  • Financial Management
  • Business Administration
  • Goal-Oriented
  • Inventory Oversight
  • Project Management
  • Waste Reduction
  • Contract Management
  • Industrial Hygiene
  • Training and Mentoring
  • Negotiation
  • Policy Enforcement
  • Complex Problem-Solving

References

  • Sue-Anne Arena, Supervisor, Tip Top, 0424169656
  • Chris Chodat, Keyholding Manager, Costco Wholesale, 0435907323, Cchodat@costco.com
  • Sameer Ghorasaine, Bakery Manager, Costco Wholesale, 0424003851, Versatailesameer@gmail.com

Languages

English
Full Professional
Nepali
Native/ Bilingual
Hindi
Full Professional

Affiliations

  • Playing Soccer

Accomplishments

  • Employee of the Month (more than 10 times at Tiptop), Employee of the Month (Costco Wholesale) on September 2023

Timeline

Senior Supervisor

Costco Wholesale
08.2021 - Current

Team Leader

TipTop Bakeries
03.2016 - 06.2020

Bakery Assistant

Costco Wholesale
10.2015 - 07.2021

Food safety Supervisor (ITFE) -

Supreme Education and training PTY LTD

Higher Education - Business Management

Rajhdhani Higher Secondary School

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Jeevan Neupane