Jeevesh Singh
1209/565 Flinders St, Melbourne,VIC
Summary
Developed exceptional customer service and problem-solving skills in fast-paced hospitality environment. Demonstrates ability to adapt quickly and handle diverse situations with professionalism. Seeking to leverage these transferrable skills in new field with opportunities for growth and development.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Food and Beverage Server
Luna Park
08.2024 - Current
- Provided training assistance for new hires, helping them acclimate quickly to restaurant procedures and expectations for excellent service delivery.
- Maintained a clean and organized dining area for an enjoyable guest experience.
- Addressed and handled customer complaints in polite and professional manner.
- Collaborated with kitchen staff to ensure timely delivery of food orders, resulting in positive feedback from customers.
Kitchen Hand
Melbourne Cruises
02.2024 - 08.2024
- Labeled and stored all food items correctly and checked expiration dates routinely.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Collaborated with other kitchen staff members to ensure smooth workflow during peak dining hours.
- Operated kitchen equipment in accordance with manufacturer instructions.
Store Manager
Bottlemart Epping
05.2023 - 01.2024
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Education
MBA - Marketing
La Trobe University
Victoria07.2024
Skills
- Guest service
- Persuasive communication talents
- Multitasking
- POS Systems
- Food & Beverage Handling
- Problem-Solving
- Teamwork
- Time Management
Certification
RSA Victoria
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Food and Beverage Server
Luna Park
08.2024 - Current
Kitchen Hand
Melbourne Cruises
02.2024 - 08.2024
Store Manager
Bottlemart Epping
05.2023 - 01.2024
MBA - Marketing
La Trobe University
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