Jeevika Gurusamy
Perth,WA
Summary
Friendly Medical Receptionist offering excellent skills in patient relations and office management. Skilled using online appointment scheduling system to manage over 750 patients weekly. Organized and accurate in managing patient flow.
Overview
5
5
years of professional experience
Work History
Medical Receptionist
Cloud Nine
03.2021 - 05.2023
- Checked patient insurance, demographic, and health history to keep information current.
- Managed multi-line phone system and pleasantly greeted patients.
- Maintained current and accurate medical records for patients.
- Invoiced patients accurately in line with charging guidelines.
Medical Receptionist
NG Hospital
07.2020 - 02.2021
- Helped patients complete necessary medical forms and documentation.
- Organized paperwork such as charts and reports for office and patient needs.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
Team Member
Dunzo
10.2018 - 01.2020
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Education
Master of Science - Predictive Analytics
Curtin University
Perth, WA05.2025
Master of Science - Decision And Computing Science
CIT
India05.2022
Skills
- Payment Scheduling and Collection
- Healthcare Administration
- Computer Proficiency
- Scheduling Tests and Procedures
- Patient Health Information Access
- Record Processing
- Patient Scheduling
- Telephone Etiquette
Languages
English
Full Professional
Tamil
Native or Bilingual
Timeline
Medical Receptionist
Cloud Nine
03.2021 - 05.2023
Medical Receptionist
NG Hospital
07.2020 - 02.2021
Team Member
Dunzo
10.2018 - 01.2020
Master of Science - Predictive Analytics
Curtin University
Master of Science - Decision And Computing Science
CIT
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