Jeff
Lower Plenty,VIC
Summary
Proven customer service expert with a track record of enhancing customer satisfaction at Jiaotang Restaurant and Bubs(Australia). Skilled in active listening and data entry, adept at resolving issues promptly and boosting service retention. Demonstrated ability to train staff and manage high-volume customer interactions, significantly improving the dining experience.Seeking to leverage my skills and experience in a role at Australia Post.
Overview
1
1
year of professional experience
Work History
Waiter
Jiaotang Restaurant
03.2024 - 12.2024
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
Customer Service
Bubs(Australia)
10.2023 - 02.2024
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Trained new cafe workers in sales, customer service, and safety.
- Maintained excellent customer service with timely deliveries and professional communication.
- elivered exceptional customer service through prompt resolution of passenger inquiries.
Education
Bachelor of Science - Economics
South China Normal University
Guangzhou06-2023
Skills
- Customer service and retention
- Active listening
- Data entry
Languages
English
Professional Working
Chinese (Cantonese)
Full Professional
Timeline
Waiter
Jiaotang Restaurant
03.2024 - 12.2024
Customer Service
Bubs(Australia)
10.2023 - 02.2024
Bachelor of Science - Economics
South China Normal University
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