Jeff Gregori
Bundaberg,QLD
Summary
My Objective is to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. I'm looking for an exciting new challenge to learn new skills and build a stable and fruitful career.
Overview
18
18
years of professional experience
Work History
Salesperson
Bob Jane T-Marts
06.2023 - Current
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Informed customers of promotions to increase sales productivity and volume.
Salesperson
Extreme Gear
07.2020 - 06.2023
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Gained customer trust and confidence by demonstrating a compelling, persuasive and composed professional manner.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Firearm sales and accessory fitting.
- Maintained a clean and tidy workplace.
Service Advisor
Bundaberg Motor Group
03.2019 - 07.2020
- Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
- Consistently met or exceeded monthly sales targets by upselling relevant products/services when appropriate.
- Coordinated effectively with technicians and management staff, ensuring seamless communication throughout the entire service process.
Tyre Technician
Bob Jane T-Marts
04.2015 - 03.2019
- Rotated, mounted and balanced tires on light vehicles.
- Replaced and repaired tires using best practices for safe vehicle maintenance.
- Dismounted, mounted, and repaired tires according to manufacturer specifications.
- Improved customer satisfaction by providing timely and accurate tire services.
Tyre Technician
Tyrepower
09.2014 - 04.2015
- Rotated, mounted and balanced tires on light vehicles.
- Replaced and repaired tires using best practices for safe vehicle maintenance.
Telecommunications Sales Assistant
Bundaberg Telephone Company
08.2011 - 08.2014
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Assisted customers with prompt and polite support in-person and via telephone.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
- Met and exceeded sales targets consistently, contributing to overall team success.
Customer Service Representative
Salmat SalesForce
04.2010 - 05.2011
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Chef's Apprentice
Rich Aromas Cafe
01.2007 - 09.2009
- Assisted other chefs with ingredients preparation in support of recipes designed by head chef.
- Prepped daily menu items to quickly deliver upon request.
- Maintained well-organized mise en place to keep work consistent.
- Placed orders to restock items before supplies ran out.
- Signed for deliveries, checked items into inventory and stocked goods into proper locations.
- Kept kitchen clean and organized by performing daily maintenance tasks.
Education
Certificate III - Customer Contact (BSB30207)
Workforce Training Solutions
Bundaberg State High School
Bundaberg, QLDSkills
- Customer Relationship Building
- Customer Engagement
- Networking
- Sales management
- Task Prioritization
- Upselling and Cross Selling
- Teamwork and Collaboration
- Point of sale operation
- Troubleshooting abilities
Timeline
Salesperson
Bob Jane T-Marts
06.2023 - Current
Salesperson
Extreme Gear
07.2020 - 06.2023
Service Advisor
Bundaberg Motor Group
03.2019 - 07.2020
Tyre Technician
Bob Jane T-Marts
04.2015 - 03.2019
Tyre Technician
Tyrepower
09.2014 - 04.2015
Telecommunications Sales Assistant
Bundaberg Telephone Company
08.2011 - 08.2014
Customer Service Representative
Salmat SalesForce
04.2010 - 05.2011
Chef's Apprentice
Rich Aromas Cafe
01.2007 - 09.2009
Certificate III - Customer Contact (BSB30207)
Workforce Training Solutions
Bundaberg State High School
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