Jeff Qin
Melbourne,Australia
Summary
A Melbourne High School graduate who wants to support and become part of your organisation, who has a great interest in maths, science, culture and would like to develop these interests in your company. Currently studying to become a Civil Engineer and strives to become a better person every day.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Cashier
Coburg Hill Fish and Chips
Shop3/153-167 Elizabeth St, Coburg North VIC 3058
05.2024 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Provided exceptional customer service, resolving inquiries and enhancing satisfaction.
- Maintained cleanliness and organization of workstations to ensure a welcoming environment.
- Assisted in inventory management by tracking stock levels and replenishing supplies.
- Trained new staff on cash handling procedures and customer service protocols.
- Monitored daily cash flow, ensuring accurate balancing at end of shifts.
- Collaborated with team members to uphold quality standards during peak hours.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with returns, refunds and resolving transaction issues.
Waiter
Luxor Functions
Sydneyham
11.2023 - Current
- Luxor Functions is a fast-paced function centre and as a waiter have a stressful constant workload serving and picking plates and listening to customer requests. At functions, there is also requests for alcohol requiring an RSA and this job allows me to exercise the responsibilities of an RSA holder.
- Enhanced guest satisfaction by anticipating needs and resolving issues promptly.
- Maintained cleanliness and organization of dining area to ensure compliance with health standards.
- Communicated with kitchen staff to enable accurate food preparation.
- Collaborated with team members to ensure seamless guest experiences and resolve any issues promptly.
Cashier and Kitchen Hand
Deer Park Fish and Chips
Deer Park
01.2020 - 09.2022
- I have experience working as a cashier for Deer Park fish and chips and a kitchen hand handling food for the cooks. It has taught me what it is like to work in a fast-paced environment and dealing with the stress during those times.
Education
High School Diploma -
Melbourne High School
South Yarra, VIC01.2023
High School Diploma -
Keilor Downs Secondary College
Keilor, VIC01.2019
Skills
- Able to lead a small section
- Building relationships with co-worker
- Flexible and reliable
- Enthusiastic
- Well versed with technology and software such as Office 365 and adobe products
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Customer relations
- Professionalism and courtesy
- Refunds and exchanges
Certification
- White card: This qualification demonstrates identifying safety and hazard issues within civil and construction sites and also taking the necessary steps that need to be taken in order to avoid them.
- RSA (Responsible Service of Alcohol): This qualification allows for safe service of alcohol in a workplace that serves alcoholic beverages.
Languages
English
Chinese (speaking proficiently)
Timeline
Cashier
Coburg Hill Fish and Chips
05.2024 - Current
Waiter
Luxor Functions
11.2023 - Current
Cashier and Kitchen Hand
Deer Park Fish and Chips
01.2020 - 09.2022
High School Diploma -
Melbourne High School
High School Diploma -
Keilor Downs Secondary College
Awards
Australian maths Competition (2018) Distinction, Full Colours for Music in MHS (2023), Half colours for Music In MHS (2022)