Dynamic leader with extensive experience at Southern Cross Care TAS Inc., specializing in clinical nursing consultation and fostering a nurturing approach. Achieved significant improvements in patient care quality and operational efficiency. Excelled in leadership, supervising teams to surpass care standards and enhance patient engagement.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Facility Manager
Southern Cross Care TAS Inc.
Sandy Bay, Tasmania
09.2024 - 02.2025
Effectively manage the human resources of the facility
Effectively manage the financial resources of the facility
Regulatory Compliance and Continuous Improvement
Ensure the Facility operates within a continual improvement framework
Ensuring regulatory compliance is achieved
Consumer Care and Customer Satisfaction
Foster and promote a customer service culture at the Facility
Ensure the highest standard of care is delivered to consumer
Asset Management
Ensure the appropriate management of Facility Assets by:
Professional Development
Provide effective leadership of the Facility’s staff team by:
Clinical Care Coordinator
Southern Cross Care TAS Inc.
Sandy Bay, Tasmania
04.2022 - 08.2024
Oversaw quality assurance programme to enhance performance and consistently achieve superior care standards
Created weekly schedules for nurses, taking account sick days and vacation time
Coordinated, monitored, assigned and documented patient and clinical care activities
Implement new policies and educate staff on changes
Facilitate on hiring of qualified RN, EN and ECA, Cleaners and kitchen staff by interview applicants and making recommendations for employment
Provide ongoing case management to patients to implement appropriate treatment plan, adhere to quality models and maximize utilization of services needed to achieve optimal outcomes
Monitored, analysed and corrected staff performance and worked with nurse manager to raise standards of practice
Identified nurses’ and staff training needs and devised training programs to close gaps
Ordered and maintained appropriate stock of medications and supplies
Provided care and progress reports to patients
Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees
Fostered excellence by example by 'setting pace' and being hands on mentor to clinical staff
Registered Nurse
Southern Cross Care TAS Inc.
Sandy Bay, Tasmania
12.2016 - 07.2024
Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions
Educated patients, families and careers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options
Trained new nurses in proper techniques, care standards, operational procedures and safety protocols
Provide direct patient care, stabilized patients and determined next course of action
Manage care from admission to discharge
Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans
Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations
Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use and disease management
Registered Nurse
Homestyle Aged Care
Point Cook, VIC
05.2015 - 12.2016
Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions
Educated patients, families and careers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options
Trained new nurses in proper techniques, care standards, operational procedures and safety protocols
Provide direct patient care, stabilized patients and determined next course of action
Manage care from admission to discharge
Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans
Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations
Education
Bachelor of Science - Nursing
VICTORIA UNIVERSITY
St. Albans
05.2015
Advance Diploma - Computer Engineering
RMIT UNIVERSITY
Melbourne, VIC
05.2010
Bachelor of Science in Commerce - Computer Information System
CENTRO ESCOLAR UNIVERSITY
Philippines
03.2006
Skills
Efficient Management of Healthcare Referrals
Dietary Management
Efficient Patient Record Management
Thorough Documentation Practices
Nurturing Approach
Vital Signs Assessment
Patient-Centered Care Analysis
Patient Engagement Skills
Comprehensive Patient Assessment
Clinical Nursing Consultation
Strategic Decision Making
Advocacy for Patient Rights
Patient Care Quality Improvement
Critical Judgment Skills
Infection Management
Comprehensive Care Planning
Leadership and supervision
Operational efficiency and safety
Employee supervision and task delegation
Certification
Certificate of Infection Prevention and Control, ACIPC Foundations of Infection Prevention and Control Course, 06/01/22
Certificate in Graduate Nurse TtP, Aged and Community Services Australia, Hobart, 06/01/19
Certificate III in Aged Care Work, New Futures Training, Coburg, VIC, 11/01/09
Languages
Arabic
Limited
Spanish
Limited
Tagalog
Professional
Cebuano
Professional
Timeline
Facility Manager
Southern Cross Care TAS Inc.
09.2024 - 02.2025
Clinical Care Coordinator
Southern Cross Care TAS Inc.
04.2022 - 08.2024
Registered Nurse
Southern Cross Care TAS Inc.
12.2016 - 07.2024
Registered Nurse
Homestyle Aged Care
05.2015 - 12.2016
Certificate of Infection Prevention and Control, ACIPC Foundations of Infection Prevention and Control Course, 06/01/22
Certificate in Graduate Nurse TtP, Aged and Community Services Australia, Hobart, 06/01/19
Certificate III in Aged Care Work, New Futures Training, Coburg, VIC, 11/01/09
Bachelor of Science - Nursing
VICTORIA UNIVERSITY
Advance Diploma - Computer Engineering
RMIT UNIVERSITY
Bachelor of Science in Commerce - Computer Information System
CENTRO ESCOLAR UNIVERSITY
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