JEFFERSON CLAUDIO VICTORIA
Blacktown,Australia
Summary
Dedicated Barista experienced in crafting high-quality beverages and delivering exceptional customer service. Achieved consistent service quality through adaptability in fast-paced environments and training of junior staff. Focused on leveraging interpersonal and leadership skills in a supervisory role.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Barista All Rounder
Three Beans Cafe
Parramatta, NSW
03.2026 - Current
- Provided exceptional customer service, addressing inquiries and feedback promptly.
- Prepared a variety of specialty coffee beverages according to customer preferences. to meet customer preferences daily.
- Maintained cleanliness and organization of the coffee station and seating area.
Barista/Bartender/Cashier
Organica
Concord, NSW
09.2025 - 12.2025
- Prepares and serves coffee, tea and specialty beverages
- Mixes and serves alcoholic and non-alcoholic drinks
- Operated bar equipment including espresso machines, blenders, and other tools to ensure smooth service.
- Processed cash transactions and managed POS transactions to ensure accurate and efficient payment handling.
- Follows food safety and responsible alcohol service guidelines.
- Maintained cleanliness and organization of bar and café areas to enhance customer experience and safety.
Barista
Gourmet Gecko
Lightning Ridge, Australia
05.2025 - 09.2025
- Delivered exceptional customer service in a fast-paced coffee shop, fostering high satisfaction and loyalty.
- Provided excellent customer service in a busy coffee shop, maintaining high satisfaction.
- Cultivated strong relationships with customers, driving repeat visits and enhancing community connection.
- Established rapport with customers to enhance their experience.
- Trained and guided new baristas in drink preparation and customer service, ensuring consistent quality and teamwork.
Barista
Crust and Co.
Lightning Ridge, Australia
01.2024 - 03.2025
- Led barista team on rotating shifts, ensuring consistent service quality and adherence to standards.
- Regularly cleaned and sanitized coffee equipment and work areas to maintain hygiene standards.
- Prepared and served food orders, ensuring food safety standards were followed.
- Conducted weekly inventory checks to manage stock levels and minimize waste.
- Prepared and served food orders while adhering to food safety standards and enhancing customer satisfaction.
Senior Barista
DCA Signature
Daet, Philippines
12.2021 - 12.2023
- Trained and mentored a team of 4 baristas in coffee and tea preparation.
- Managed daily operations, overseeing inventory and supply orders to maintain optimal stock levels.
- Oversaw counter service, delivering high-quality food and drinks to enhance guest experience.
- Managed daily operations, including inventory and supply orders.
- Processed orders and checked deliveries according to standards.
- Conducted research and development for new menu items, aiming to diversify offerings and attract customers.
Barista/Barista Supervisor
Verocci Café
Dammam, KSA
11.2019 - 11.2021
- Prepared and served coffee, food, and beverage orders to enhance customer satisfaction.
- Took and prepared coffee, food, and beverage orders efficiently.
- Delivered exceptional customer service to foster positive experiences.
- Washed dishes promptly after service to maintain cleanliness in the kitchen. and restocked the bar to ensure smooth operations.
- Washed dishes and restocked the bar to ensure smooth operations.
- Trained staff and apprentices on company guidelines to ensure consistent service quality.
- Conducted monthly inventory checks.
Barista/Cashier
D Coffee Apartment
Daet, Philippines
05.2019 - 10.2019
- Brewed coffee and crafted latte art to enhance customer experience.
- Demonstrated understanding of food and drink standards.
- Provided exceptional customer service and timely food and beverage delivery.
- Applied knowledge of food and drink standards to ensure compliance and quality.
- Worked effectively with team members to achieve goals.
Education
Bachelor's Degree - Tourism
La Consolacion College of Daet
Daet, Camarines Norte, PhilippinesSecondary School Diploma -
La Consolacion College of Daet
Daet, Camarines Norte, PhilippinesSkills
- Coffee preparation
- Brewing method
- Equipment operation
- Beverage crafting
- Latte Art Techniques
- Coffee Presentation Techniques
- Multitasking
- Time Management
- Product knowledge
- Knowledge on Ubermilk
Certification
- Food Handlers Basic Certificate, 2024, KH7AH3KQ
- Responsible Service of Alcohol (RSA) Certificate
Personal Information
Title: BARISTA
Timeline
Barista All Rounder
Three Beans Cafe
03.2026 - Current
Barista/Bartender/Cashier
Organica
09.2025 - 12.2025
Barista
Gourmet Gecko
05.2025 - 09.2025
Barista
Crust and Co.
01.2024 - 03.2025
Senior Barista
DCA Signature
12.2021 - 12.2023
Barista/Barista Supervisor
Verocci Café
11.2019 - 11.2021
Barista/Cashier
D Coffee Apartment
05.2019 - 10.2019
Bachelor's Degree - Tourism
La Consolacion College of Daet
Secondary School Diploma -
La Consolacion College of Daet