MICROSOFT
Jeffrey Alderton
Lake Munmorah,NSW
Summary
Dynamic professional with a proven track record in enhancing client satisfaction and increasing sales revenue, notably at Harper Timber. Expert in negotiation and adept at fostering team collaboration, I excel in adapting to market changes and driving business growth through strategic decision-making and exceptional customer service.
Trade industry professional with proven track record in fostering robust client relationships and driving market expansion. Known for strong negotiation skills, strategic planning, and effective communication. Adept at collaborating with teams to meet objectives and adapt to changing market conditions. Reliable, results-focused, and skilled in cross-cultural business practices.
Overview
50
50
years of professional experience
Work History
Trade Representative
Walker Brothers Timber & Building Supplies
09.2007 - Current
- Developed comprehensive reports on trade activities for senior management review, highlighting key achievements and areas for improvement.
- Conducted thorough market research to stay informed of industry trends and provide valuable insights to clients.
- Managed trade documentation, ensuring all paperwork was accurate and submitted on time to avoid potential delays or fines.
- Provided training and mentorship to junior staff members, fostering a supportive work culture that encouraged growth and development.
- Increased client satisfaction by providing exceptional customer service and addressing trade inquiries in a timely manner.
- Collaborated with internal departments for seamless execution of trade deals, fostering a positive team environment.
Sales Representative
Harper Timber
08.1990 - 09.2007
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
Sales Representative
Bowmans Timber
09.1977 - 08.1990
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Streamlined sales process, reducing time from lead to close.
Sales Representative
John M Fraser Timber
06.1975 - 09.1977
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
Education
High School Diploma -
Seven Hills High SChool
Seven Hill11-1977
Skills
- Strong negotiation skills
- Goal-oriented mindset
- Contract drafting
- Adaptability to change
- Decision-making prowess
- Industry trend awareness
- Team collaboration aptitude
- Teamwork
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Customer assistance
- Problem-solving abilities
- Reliability
- Excellent communication
- Active listening
- Customer support
- Professionalism
- Adaptability
Timeline
Trade Representative
Walker Brothers Timber & Building Supplies
09.2007 - Current
Sales Representative
Harper Timber
08.1990 - 09.2007
Sales Representative
Bowmans Timber
09.1977 - 08.1990
Sales Representative
John M Fraser Timber
06.1975 - 09.1977
High School Diploma -
Seven Hills High SChool
Certification
- Forklift Certification
Accomplishments
- Supervised team of [Number] staff members.
- Achieved [Result] by completing [Task] with accuracy and efficiency.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Affiliations
- ETHAN FERREIRA
Work Preference
Work Type
Full TimeQuote
Judge a man by his questions rather than his answers.
Voltaire
Software
Languages
English
Advanced (C1)
Interests
GARDENING
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