Jeffrey Chandler

• Created multiple change programs to overcome divisional thinking within the business and encourage an inclusive, empowered team environment for a workforce of 75+_ personnel
• Improved manufacturing workflows through LEAN processes
• Drove year-over-year business growth while leading operations, strategic vision, and long-range planning
• Established and administered annual budget with controls to prevent overages, minimize burn rate, and support sustainability objectives
• Assessed supplier quality to maintain tight cost controls and maximize business operational performance
• Managed budget implementations, employee reviews, training, schedules, and contract negotiations
• Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems
• Reduced corporate risk by managing shrink processes and controlling inventory levels
• Implemented operational strategies and effectively built customer and employee loyalty
• Assessed reports to evaluate performance, develop targeted improvements, and implement changes
• Developed effective business plans to align strategic decisions with long-term objectives
• Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
• Reduced costs, managed delivery schedules and performed risk analysis to improve overall profitability.

Formed AUSTBDM Pty Ltd as a vehicle for Business Development Services to be contracted on short-term to long-term agreements

Contracts included, as outlined below;

• Steel Pencil Ltd - New Zealand/Philippines
• Makmax Australia Pty Ltd
• Steel Storage Australia Pty Ltd

• Building and maintaining relationships in Architectural, Landscaping, Civil, and General construction sectors
• Initiated continual improvement process across sales and estimating departments of the company
• Implemented sales planning and progress tracking process for all BDM's
• Manage a team of experienced business development managers
• Implemented growth strategy for national agent and distribution network
• Increased agent network from 4 active agencies to 22 over a six-month period
• Improved estimating processes and implemented a new product costing system for umbrella and modular division
• Managed estimating, custom sales, commercial sales, and sales support departments of the company
• Instigated and created estimation and quoting quality assurance system
• Headed up restructuring of CRM (Salesforce) system
• Managed budget forecasting, goal setting and performance reporting for all Business Development Managers
• Tracked RFQs and bids to develop new business opportunities
• Optimized current revenue streams by networking for additional business prospects with established clients
• Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals
• Aggressively pursued competitive accounts by differentiating company from competitors.

• Implement Customer Relations Management systems (Microsoft Dynamics)
• Manage a team of experienced account managers
• Train and develop junior staff members
• Represented the company at industry events, formal dinners, and seminars
• Created and maintained social media presence
• Accountable for business development throughout the Asia Pacific region
• Generated new accounts by implementing effective networking and content marketing strategies
• Managed budget forecasting, goal setting and performance reporting for all accounts
• Delivered performance updates, monthly business reviews and planning meetings
• Tracked RFQs and bids to develop new business opportunities
• Optimized current revenue streams by networking for additional business prospects with established clients
• Cultivated relationships with key players in various industries to create ongoing and mutually beneficial referral systems
• Maintained up-to-date knowledge of industry, target accounts and competitive landscape.

• The company boasts production capacity in its offices in Palmerston North, Brisbane Australia and Manila, Philippines, with additional resources available through supply partners throughout New Zealand, Australia, United Kingdom, and the USA
• This includes BIM, design, feasibility studies, steel detailing, lifting studies, and other detailing services including concrete and piping
• Doubling of per annum revenue in two-year period
• Created and maintained social media presence
• Instigated and closed multiple new offshore accounts averaging $500,000.00 + in annual revenue per year
• Established a new set of company-wide first-production review procedures, which resulted in a substantial increase in client retention
• Obtained Alfasi, Thiess, and Leighton contractors as recurrent clients
• Initiated and established Australian regional office in Brisbane, Qld
• Accountable for global business development
• Created new revenue streams through obtaining clients in Hong Kong, Canada, and United States
• Assisted in management of a team of International General Managers in The Philippines, New Zealand, and Australia, and team 15 of professional engineering and drafting staff in Brisbane office
• Generated new accounts by implementing effective networking and content marketing strategies
• Managed budget forecasting, goal setting and performance reporting for all accounts
• Delivered performance updates, monthly business reviews, and planning meetings
• Negotiated rates to increase client value and benefit corporate partnerships
• Tracked RFQs and bids to develop new business opportunities
• Optimized current revenue streams by networking for additional business prospects with established clients
• Cultivated relationships with key players in various industries to create ongoing and mutually beneficial referral systems
• Maintained up-to-date knowledge of industry, target accounts, and competitive landscape
• Coordinated and managed major proposal processes from initiation to implementation
• Identified effectiveness and impact of marketing initiatives through tracking and analysis
• Oversaw global product development and partner relationships, enabling footprint expansion into new markets.

• Increased monthly sales by 100% by implementing strategies to develop and expand the existing customer base by obtaining government certifications
• Generated over $2 million per year in additional revenues resulting from targeted marketing/networking campaigns
• Identified key growth opportunities for business through instigating relationships with Qld Health, Q-Build, and other state government departments
• Managed day-to-day tactical and long-term strategic activities within the business
• Reduced and controlled expenses by improving resource allocation
• Reviewed and approved billing invoices and expense reports
• Collected and reported information on competitive activity during presentations
• Drafted business plans, budgets, and quarterly and semi-annual business reviews
• Coached and mentored 25 staff members by offering constructive feedback and taking interest in their long-term career growth.

• Clear was predominantly an IT and communications consultancy
• It was conceived through identifying a new market for Information Technology advisory
• Over the term of the business, I was able to create several high-end relationships with companies such as Opus International, Hatch, and Ray White real estate agents
• The business closed due to divorce
• Undertook all aspects of business management
• Created extensive networks with national clients
• Business evolved and grew to a staffing level of 22 staff
• Developed a local seminar schedule to assist clients with understanding the changing Information Technology environment
• Developed marketing plans including Brisbane-wide radio and newspaper advertising.