Jeffrey Darcy

• Oversaw daily operations to ensure compliance with safety standards and company policies.
• Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
• Trained team members to enhance productivity and operational efficiency.
• Implemented process improvements that streamlined workflows and reduced turnaround times.
• Coordinated inventory.
• Writing, Implementing and Enforcing of company policies and procedures.
• Participated in all steps of new product development from the R&D Stage right through to when the product was ready for shipment to the customer, this included

Prototype Design.

Cad Drawing.

3D Modeling.

Dis assembly and Re assembly of vehicles.

Metal Fabrication.

Writing of product specific production procedures.

Writing of Fitting Instructions.

Working with the custom to get approval of the finished parts.

• Quality Control.
• Machinery Maintenance.
• New Machinery Design and building when needed.
• Fitting of genuine and After Market Vehicle Parts.
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
• Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
• Collaborated with other departments.
• Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
• Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
• Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
• Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.
• Maintained high safety standards to ensure secure workplace for all employees and visitors.
• Managed diverse team, promoting an inclusive work environment that leveraged individual strengths.
• Opened and closed location and monitored the site alarm and cameras 24 hours a day.
• Recruited, Interviewed, Hired, and Terminated (when needed) employees.

• Fabricated and assembled components.
• Operated tools and machinery.
• Fitting of OE and Aftermarket Vehicle parts.
• Diagnosed and resolved fitting issues.
• Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
• Consulted with customers to assess needs.
• Managed purchasing, sales, marketing and customer account operations efficiently.

• Led team in achieving operational excellence through process optimization and workflow management.
• Developed training programs to enhance employee skills and improve service delivery standards.
• Implemented inventory management systems to streamline stock control and reduce discrepancies.
• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Maintained professional, organized, and safe environment for employees and patrons.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Maximized performance by monitoring daily activities and mentoring team members.
• Cross-trained existing employees to maximize team agility and performance.
• Controlled costs to keep business operating within budget and increase profits.
• Oversaw inventory management, optimizing stock levels, and reducing waste.
• Negotiated favourable terms with suppliers, cutting operational costs while maintaining quality of service.
• Vehicle parts sales.
• Installation of Vehicle parts ranging from wiper blades to suspension.