JEFFREY LUCIANO
Gold Coast,QLD
Summary
Proven entrepreneur with a track record of enhancing operational efficiency and fostering customer relations at JL Services and L Net Cleaning Compagnie. Skilled in negotiation and relationship building, I've expanded businesses into new markets and consistently exceeded customer expectations. Expert in managing small business operations and leading teams with a focus on safety and quality service.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Owner
L NET CLEANING COMPAGNIE
07.2015 - 03.2024
- Managed 10 employees.
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Expanded business into new markets.
Owner
JL SERVICES EVACUATION / DEMOLITION / RENOVATION
01.2020 - 03.2024
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Enhanced company reputation by consistently delivering exceptional service quality to customers.
- Reduced overhead costs by renegotiating contracts with vendors or suppliers while maintaining product quality standards.
Education
Advanced Diploma - ECONOMY
PAUL VALERY UNIVERSITY
MONTPELLIER05.2015
Diploma - INTERNATIONAL TRANSPORT
CCI NC
NOUMEA NEW CALEDONIA12.2014
TEST OF INGLISH COMMUNICATION
WORLD WIDE SCHOOL
AUCKLAND NZ08.2011
SECONDARY CERTIFICATE OF EDUCATION - Accounting And Business Management
BLAIZE PASCAL SECONDARY SCHOOL
NOUMEA NEW CALEDONIA12.2010
Skills
- Customer Relations
- Small business operations
- Relationship Building
- Attention to Detail
- Willingness to learn
- Operational efficiency and safety
- Escavator / tractors / dozer / haul truck / articulated haul truck / loader / water truck
- physical agility and coordination
Certification
- white card
- RIIMP0301E conduct hydraulic excavator operations
- RIIMP0301F conduct civil construction hydraulic excavator operations.
- RIIMP0304E conduct wheel loader operations
- RIIMP0321F conduct civil construction wheeled front end loader operations.
- RIIMP0308F conduct tracked dozer operation,
- RIIMP0323E conduct civil construction dozer operations.
- RIIMP0326E conduct water vehicle operations
- RIIMP0337E conduct articulated haul truck operations
- RIIMP0338E conduct rigid haul truck operations
mechanic, construction
I really appreciate modifications and fabrications on cars, i did the new caledonian drift championship on the last four years. i got the opportunity to grow in a family where we were doing everything by our-self. it allowed me many skills in the construction and mechanics.
Timeline
Owner
JL SERVICES EVACUATION / DEMOLITION / RENOVATION
01.2020 - 03.2024
Owner
L NET CLEANING COMPAGNIE
07.2015 - 03.2024
Advanced Diploma - ECONOMY
PAUL VALERY UNIVERSITY
Diploma - INTERNATIONAL TRANSPORT
CCI NC
TEST OF INGLISH COMMUNICATION
WORLD WIDE SCHOOL
SECONDARY CERTIFICATE OF EDUCATION - Accounting And Business Management
BLAIZE PASCAL SECONDARY SCHOOL
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