Jeffrey Thomasse
Silverwater,NSW
Summary
Results driven person with more than 20 years experience in credit analysis, risk management, and leadership. Proven track record of improving credit processes, reducing delinquencies, and enhancing customer relationships.
Overview
28
28
years of professional experience
Work History
Assistant Credit Manager
MMEM Group
07.2013 - Current
- Evaluating and analyzing credit applications and assessing credit worthiness.
- Preparing weekly and monthly reports, including credit hold reports, bad debt reports, and new credit application reports.
- Monitoring outstanding credit accounts, assisting with collections efforts.
- Preparing legal files for mercantile agencies / CCSG legal
- Analyzing industry trends to identify potential market risks and make informed recommendations for adjusting credit strategies accordingly.
- Minimizing potential losses by conducting thorough credit reviews on high-risk accounts before extending additional credit lines.
- Maintaining open lines of communication with other departments to ensure timely resolution of account discrepancies or billing errors.
- Increasing cash flow by diligently pursuing past-due receivables through targeted collection efforts.
- Developing strong relationships with key clients through regular communication, fostering trust and improving long-term account management.
- Collaborating with sales teams to establish credit limits that balance risk exposure with business growth opportunities.
Credit Officer
ATF Services
12.2012 - 06.2013
- Collections of outstanding accounts 30-100 days
- resolution of customer disputes
- Managed a ledger of major accounts
- Developed key relationships with clients, providing exceptional service and fostering long-term partnerships.
- Allocation of payments
- General adminastration duties
National Accounts Credit Manager
Rexel Holdings Australia
10.2011 - 10.2012
- Negotiated payment plans with delinquent customers to minimize losses while maintaining positive client relationships.
- Referred delinquent accounts to collections department or outside resources.
- Performed semi-annual account credit limit reviews and credit increase review requests from financial service and sales teams.
- Work cross-functionally with sales, management, and other departments to maintain effective operations.
- Evaluated complex customer profiles using financial statements, credit reports, and industry data to make informed lending decisions.
- Obtained and reviewed credit reports, credit references, credit insurance and financial statements to establish credit limits for new accounts.
- Investigated and evaluated customers for creditworthiness and potential risk factors
- Mentored junior team members in credit management best practices to enhance overall department performance.
- Completed month end reporting to NCM
Credit Manager NSW
Rexel Holdings Australia
02.2008 - 10.2011
- Maintain ledger of approximately 3000 accounts
- Collection of outstanding accounts
- Process new credit applications
- Month end reporting
- Provided mentoring and training to Credit Officer
- Answering customer enquiries
- Review of customer credit limits to minimise risk
- Lodging credit limit increases with credit insurance broker
- Identifying risk / risk management
- Managing and following up repayment plans
- Maintain close relationships with Branch Managers and Account Managers
- Managed ledger of small to large sized accounts
- Credit Manager VIC & TAS (March 2006 – February 2008)
Credit Officer QLD
Rexel Holdings Australia
03.2005 - 03.2006
- Collection of outstanding accounts
- Process new credit applications
- Invoicing
- Answering customer enquiries
- Debtor management
- Managed ledger of small to large sized accounts
Position: Credit Officer
Coca Cola Amatil
03.2000 - 02.2005
- Collection of outstanding accounts
- Process new credit applications
- Payment allocations
- Maintain relationships with Sales Representatives
- Month end reporting
- Invoicing
Commercial Credit Controller
FUJI XEROX North Ryde
04.1998 - 01.2000
- Collection of outstanding accounts
- Process new credit applications
- Debtor management
- Answering customer enquiries
Store Manager
Advanced Communications
07.1997 - 02.1998
- Customer Service
- Staff management
- Cash handling
- Stocktaking
- Invoicing
- Daily banking
Education
Undergraduate Certificate - Management
Deakin University
01-2002
Skills
- High level computer skills including Excel and Word
- Strong negotiation skills
- Articulate and strong attention to detail
- Excellent communication skills
- Experience with:
- Unibiz
- Cybersource
- National Credit Insurance Brokers (NCI)
- Analytics
- SAP Business Network (formerly Ariba)
- Taulia
Timeline
Assistant Credit Manager
MMEM Group
07.2013 - Current
Credit Officer
ATF Services
12.2012 - 06.2013
National Accounts Credit Manager
Rexel Holdings Australia
10.2011 - 10.2012
Credit Manager NSW
Rexel Holdings Australia
02.2008 - 10.2011
Credit Officer QLD
Rexel Holdings Australia
03.2005 - 03.2006
Position: Credit Officer
Coca Cola Amatil
03.2000 - 02.2005
Commercial Credit Controller
FUJI XEROX North Ryde
04.1998 - 01.2000
Store Manager
Advanced Communications
07.1997 - 02.1998
Undergraduate Certificate - Management
Deakin University
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