Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jeffry Consignado

Wy Yung

Summary

I am seeking employment with a company where I can grow professionally and personally. I seek challenging opportunities where I can fully use my skills for the success of the organization. I currently hold a Certificate III in Light Vehicle Mechanical and in progress to finish Certificate IV in Automotive Mechanical Diagnosis Technology by April 2025. I want to succeed in a stimulating and challenging environment that will provide me with advancement opportunities.

Overview

18
18
years of professional experience

Work History

Freelance Car Maintenance Repair Resell (Onshore)

Self-employeed
Melbourne, VIC
05.2024 - Current

Performs maintenance repair and upgrade vehicles for selling.

Body panel/parts repairs and painting

Parts replacement

Vehicle Servicing

Knowledge gained from studies and personal hands on experience utilised to perform the job.

Collections Specialist

IBM Global Business Services
Manila Philippines
09.2022 - 01.2023

Accurately and efficiently records all data that needs organizing and recording.

Managed filling of receipts, documents.

Cash Applicator

Cognizant Technologies Solutions
Manila, Philippines
08.2018 - 12.2018
  • Accurately and efficiently encode all data that needs organizing and recording.
  • Maintains data entry requirements by following date program procedures.
  • Maintains operations by following policies and reporting needed changes.
  • Report any major errors or inconsistencies to upper management.

Process Associate

EXL Services Philippines
Manila, Philippines
10.2017 - 08.2018
  • Analyzed process flows and identified areas of improvement to increase productivity and reduce costs.
  • Monitored and reported on process performance to verify compliance with established standards.
  • Collaborated with team to define business requirements for organizational processes, achieve productivity standards, and adhere to accuracy standards.
  • Developed standard operating procedures and document workflows to drive current and future processes.

Fraud Analyst

JP Morgan Chase & Co.
Manila, Philippines
03.2016 - 09.2016
  • Reviewed reports and individual transactions which appeared suspicious to uncover possible fraudulent activity.
  • Performed risk assessments to determine level of fraud risk and prioritize investigations.
  • Evaluated customer data to identify and prevent fraudulent activities.
  • Analyzed large amounts of data to find patterns of fraud and anomalies.

Credit Controller

Genpact Services LLC
Manila, Philippines
03.2010 - 01.2016
  • Devised collection recovery strategies to resolve customer issues and delinquent cases.
  • Reviewed customer accounts for compliance with repayment obligations.
  • Performed checks of customer creditworthiness and current situations.

Customer Solutions Officer

Citigroup Business Process Solutions Pte. Ltd.
Manila, Philippines
11.2008 - 02.2010
  • Wrote detailed narrative reports for use in investigations.
  • Attended personnel meetings and training sessions to improve skills and learn new policies and procedures.
  • Prepared and submitted detailed reports regarding assignments and ongoing investigations.

Process Executive

HSBC Electronic Data Processing Philippines
Manila, Philippines
10.2006 - 10.2008
  • Collaborated with peers to measure ongoing process performance, enacting changes based on historical data.
  • Evaluated ongoing processes for possible enhancements and beneficial changes to best practices.
  • Coordinated multi-team process initialization, reducing associated redundancies and dependencies.
  • Prepared accurate documents for customer and business needs.

Education

Certificate IV in Automotive Mechanical Diagnosis - Automotive

PAX Institute of Technology
Melbourne, VIC
04-2025

Certificate III in Light Vehicle Mechanical Tech. - Automotive

PAX Institute of Technology
Melbourne, VIC
11-2024

Bachelor of Science in Commerce - Business Management

De La Salle University - Lipa
Batangas City, Philippines
04.2006

Skills

    Workshop Related Skills

  • Panel minor dent repairs
  • Body works and painting
  • Mechanical parts repairs/replace
  • Headlight restoration
  • Calipers, Drums, Engine cover, Wheels, Engine Bay Painting

    Office/Clerical skills

  • Invoice handling
  • Organizational Skills
  • Customer Service & Complaint Handling
  • Attention to Detail
  • Excellent Written & Verbal Communication Skills

Timeline

Freelance Car Maintenance Repair Resell (Onshore)

Self-employeed
05.2024 - Current

Collections Specialist

IBM Global Business Services
09.2022 - 01.2023

Cash Applicator

Cognizant Technologies Solutions
08.2018 - 12.2018

Process Associate

EXL Services Philippines
10.2017 - 08.2018

Fraud Analyst

JP Morgan Chase & Co.
03.2016 - 09.2016

Credit Controller

Genpact Services LLC
03.2010 - 01.2016

Customer Solutions Officer

Citigroup Business Process Solutions Pte. Ltd.
11.2008 - 02.2010

Process Executive

HSBC Electronic Data Processing Philippines
10.2006 - 10.2008

Certificate IV in Automotive Mechanical Diagnosis - Automotive

PAX Institute of Technology

Certificate III in Light Vehicle Mechanical Tech. - Automotive

PAX Institute of Technology

Bachelor of Science in Commerce - Business Management

De La Salle University - Lipa
Jeffry Consignado