Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jeffry Consignado

Wy Yung

Summary

I am seeking employment with a company where I can grow professionally and personally. I seek challenging opportunities where I can fully use my skills for the success of the organization. I currently hold a Certificate III in Light Vehicle Mechanical and in progress to finish Certificate IV in Automotive Mechanical Diagnosis Technology by April 2025. I want to succeed in a stimulating and challenging environment that will provide me with advancement opportunities.

Overview

18
18
years of professional experience

Work History

Freelance Car Maintenance Repair Resell (Onshore)

Self-employeed
05.2024 - Current

Performs maintenance repair and upgrade vehicles for selling.


Body panel/parts repairs and painting

Parts replacement

Vehicle Servicing


Knowledge gained from studies and personal hands on experience utilised to perform the job.

Collections Specialist

IBM Global Business Services
09.2022 - 01.2023

Accurately and efficiently records all data that needs organizing and recording.

Managed filling of receipts, documents.

Cash Applicator

Cognizant Technologies Solutions
08.2018 - 12.2018
  • Accurately and efficiently encode all data that needs organizing and recording.
  • Maintains data entry requirements by following date program procedures.
  • Maintains operations by following policies and reporting needed changes.
  • Report any major errors or inconsistencies to upper management.

Process Associate

EXL Services Philippines
10.2017 - 08.2018
  • Analyzed process flows and identified areas of improvement to increase productivity and reduce costs.
  • Monitored and reported on process performance to verify compliance with established standards.
  • Collaborated with team to define business requirements for organizational processes, achieve productivity standards, and adhere to accuracy standards.
  • Developed standard operating procedures and document workflows to drive current and future processes.

Fraud Analyst

JP Morgan Chase & Co.
03.2016 - 09.2016
  • Reviewed reports and individual transactions which appeared suspicious to uncover possible fraudulent activity.
  • Performed risk assessments to determine level of fraud risk and prioritize investigations.
  • Evaluated customer data to identify and prevent fraudulent activities.
  • Analyzed large amounts of data to find patterns of fraud and anomalies.

Credit Controller

Genpact Services LLC
03.2010 - 01.2016
  • Devised collection recovery strategies to resolve customer issues and delinquent cases.
  • Reviewed customer accounts for compliance with repayment obligations.
  • Performed checks of customer creditworthiness and current situations.

Customer Solutions Officer

Citigroup Business Process Solutions Pte. Ltd.
11.2008 - 02.2010
  • Wrote detailed narrative reports for use in investigations.
  • Attended personnel meetings and training sessions to improve skills and learn new policies and procedures.
  • Prepared and submitted detailed reports regarding assignments and ongoing investigations.

Process Executive

HSBC Electronic Data Processing Philippines
10.2006 - 10.2008
  • Collaborated with peers to measure ongoing process performance, enacting changes based on historical data.
  • Evaluated ongoing processes for possible enhancements and beneficial changes to best practices.
  • Coordinated multi-team process initialization, reducing associated redundancies and dependencies.
  • Prepared accurate documents for customer and business needs.

Education

Certificate IV in Automotive Mechanical Diagnosis - Automotive

PAX Institute of Technology
Melbourne, VIC
04-2025

Certificate III in Light Vehicle Mechanical Tech. - Automotive

PAX Institute of Technology
Melbourne, VIC
11-2024

Bachelor of Science in Commerce - Business Management

De La Salle University - Lipa
Batangas City, Philippines
04.2006

Skills

    Workshop Related Skills

  • Panel minor dent repairs
  • Body works and painting
  • Mechanical parts repairs/replace
  • Headlight restoration
  • Calipers, Drums, Engine cover, Wheels, Engine Bay Painting

    Office/Clerical skills

  • Invoice handling
  • Organizational Skills
  • Customer Service & Complaint Handling
  • Attention to Detail
  • Excellent Written & Verbal Communication Skills

Timeline

Freelance Car Maintenance Repair Resell (Onshore)

Self-employeed
05.2024 - Current

Collections Specialist

IBM Global Business Services
09.2022 - 01.2023

Cash Applicator

Cognizant Technologies Solutions
08.2018 - 12.2018

Process Associate

EXL Services Philippines
10.2017 - 08.2018

Fraud Analyst

JP Morgan Chase & Co.
03.2016 - 09.2016

Credit Controller

Genpact Services LLC
03.2010 - 01.2016

Customer Solutions Officer

Citigroup Business Process Solutions Pte. Ltd.
11.2008 - 02.2010

Process Executive

HSBC Electronic Data Processing Philippines
10.2006 - 10.2008

Certificate IV in Automotive Mechanical Diagnosis - Automotive

PAX Institute of Technology

Certificate III in Light Vehicle Mechanical Tech. - Automotive

PAX Institute of Technology

Bachelor of Science in Commerce - Business Management

De La Salle University - Lipa
Jeffry Consignado