Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jemma Eggins

Summary

Administrative professional with strong organisational skills and focus on efficient office management. Known for fostering team collaboration and adapting to changing needs to achieve results. Expertise in project coordination, scheduling, and maintaining accurate records. Reliable and results-oriented with proactive approach to problem-solving and process improvement.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Administration Officer

North West Local Land Services
03.2024 - Current
  • Manager, Excel Proficient in Content, and SAP: Demonstrated expertise in utilising these tools to streamline administrative processes and enhance operational efficiency.
  • Document and Records Management: Skilled in updating and managing documents and records to ensure accuracy and compliance.
  • Project Management: Successfully completed complex tasks such as the Annual Asset Stock Take, FBT declarations, raising Emergency Response Claims, Fleet Management, and Asset Management.
  • Critical Thinking and Problem-Solving: Exhibited strong analytical skills and the ability to develop effective solutions to complex problems.
  • Insurance Claims Management: Experienced in raising and managing insurance claims efficiently.
  • Time Management: Efficiently performed tasks within restricted time frames while managing competing priorities, ensuring timely and accurate completion of all assignments.

Supervisor / Team Member

Bunnings Warehouse Tamworth
10.2016 - Current
  • Work Health and Safety Compliance: Ensured strict adherence to Work Health and Safety regulations, enforcing compliance among all team members.
  • Customer Service Excellence: Delivered elevated levels of customer service, consistently meeting and exceeding customer expectations.
  • Project and Operational Support: Provided comprehensive project and operational support, successfully completing advanced projects and meeting all milestones.
  • Key Performance Indicators (KPI) Achievement: Consistently delivered monthly KPIs in alignment with merchandise sales, contributing to the store's overall success.
  • Team Development and Training: Inducted and trained new team members in accordance with company policies and procedures, fostering a knowledgeable and skilled workforce.
  • Team Management: Managed a team of over 20 members, organising and managing rosters within a set budget to ensure optimal staffing levels.
  • Inventory Management: Efficiently managed inventory, ensuring accurate stock levels and timely replenishment.
  • Adaptability: Adapted to working in various areas and environments within the store, demonstrating flexibility and versatility.

School Learning Support Officer

Tamworth West Public School
10.2023 - 12.2023
  • Student Assistance: Supported children with school routines and classroom activities, ensuring a structured and conducive learning environment.
  • Teacher Collaboration: Assisted teachers in the teaching and learning environment, contributing to the implementation of effective educational strategies.
  • Child Development: Helped implement strategies to foster the development and growth of children, promoting their academic and personal success.

Education

Diploma of Nursing -

TAFE Gunnedah
01.2023

McCarthy Catholic College
01.2020

Skills

  • Microsoft 365 Suite: Proficient in Word, Excel and PowerPoint for document creation, data analysis and presentations
  • Email Management: Experience in using Outlook for efficient communication, organisation and creating events
  • Collaboration Tools: Proficient in Microsoft Teams for effective communication and collaboration
  • Enterprise Resource Planning: Experienced in using SAP for business operations and management
  • Records Management: Proficient in Content Manager for efficient document and record management
  • Cloud Storage: Skilled in utilising OneDrive for secure file storage and sharing
  • Accounts Receivable: Efficiently managed accounts receivable processes, ensuring timely and accurate invoicing and payment collection
  • Leadership Skills: Demonstrated ability to lead and manage teams effectively, fostering a collaborative and productive work environment
  • Strong Communicator: Excellent verbal and written communication skills, ensuring clear and effective information exchange
  • Proactive and Motivated: Highly proactive and self-motivated, consistently taking initiative to achieve goals and improve processes
  • Flexible and Adaptable: Adaptable to changing environments and able to handle multiple tasks simultaneously with ease
  • Problem-Solving: Strong problem-solving skills, with the ability to analyse situations and develop effective solutions

Certification

  • Time Management Training by The Australian Institute of Management (2024)
  • NSW Working with Children Check (Valid until 2028)
  • Crown Way Trainer (2023)
  • Fire Warden Training (2023)

Timeline

Administration Officer

North West Local Land Services
03.2024 - Current

School Learning Support Officer

Tamworth West Public School
10.2023 - 12.2023

Supervisor / Team Member

Bunnings Warehouse Tamworth
10.2016 - Current

Diploma of Nursing -

TAFE Gunnedah

McCarthy Catholic College

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Jemma Eggins