Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Additional Information
Timeline
Hi, I’m

JEIHAN ACHMAD

Newstead,Australia
JEIHAN  ACHMAD

Summary

Rational and passionate Revenue Management Analyst with 15+ years of experience enhancing operations for organizations through information systems solutions. Reliable business professional with experience in project management, process improvement and revenue management analysis. Positive infectious personality with excellent interpersonal and relationship building skills.

Proven track record of successfully streamlining business operations and reducing costs aligned with transforming specific business goals related to growth and efficiency improvements into new system designs. Knowledgeable innovator known for recommending new technologies to enhance existing systems and introduce new systems.

Adept at analyzing data to identify trends and developing strategies to improve efficiency. Strong believer in setting clear strategy , leading with integrity and investing into the flexibility and freedom work environment within the team to roll individual strength in order to accomplish the task and projects.

Overview

12
years of professional experience

Work History

BONZA Aviation

Analyst - Customer Revenue, Network and Schedules
01.2022 - Current

Job overview

  • Managing Information to interpret and evaluate competitors activity and present result on regular basis to make recommendations for BONZ Revenue forecasts and products proposition in preparation to Go-Live Prepared and finalizing MVP flow DNA towards the reservation system and Revenue Management system as part of SME in the startup team.
  • Managing activities acted as a team leader in group projects, delegating tasks and providing feedback along with working closely with a development team based in the USA to set up reservation flow and PSS backend system as part of the startup team. Performed system analysis, documentation, testing, implementation, and user support for platform transitions to ensure the system works in the correct flow end to end with positive outcome from back-end system to front end mobile app including the travel agency portal. Collected, arranged, and input information into database system. Identified and resolved problems through root cause analysis and research. Effectively manage time to ensure all tasks and project items are carried out within agreed time constraints and available resources in delivering the back end logic system to suit BONZA business plans and products proposition. Review seasonality pricing structure as required, present the recommendations and implement the initial set-up for the airline launch. Analyzing passenger numbers from other carrier proxy markets and demographics under a network planning map to understand the potential traffic BONZA will capture when we go on sale and commercially fit into the DNA without neglecting the potential revenue upside that can bring into the business. Working closely and collaboratively with the Scheduling team partially responsible for proposing capacity adjustment based on seasonality between NW and NS aligned with aircrafts utilization to be commercially viable in order to maximize the revenue without compromising the operation side as well as one line cost base.
  • People interaction within the business effectively self-manage in order to work towards the achievement of targets towards the startup project. Actively monitor the performance of overall Australia domestic industry in conjunction with network competitors in such market trends and characteristics aligned with YoY cap changes in Australia Domestic markets while doing the pioneers for regional markets instead of big cities across Australia. Maintain regular updates and ensure relevant information MVP implemented in the right manner and reflect towards the business objective.


Ingenia Communities Group -

Revenue Analyst - Revenue Management and Product
11.2020 - 01.2022

Job overview

Rooms and function space inventory, management, to maximize overall cluster revenue and profit for multi holiday’s parks in different states between New South Wales , Victoria, and Queensland.

  • Perform rate loading tasks in a timely manner to ensure offers are available for customers to book via Holiday’s parks website or third-party channels, and ensure rate parity across all distribution channels.
  • Perform all Revenue Management month end reporting and auditing and provide forward looking information for the purposes of forecasting, targeting need areas and balancing financial expectations.
  • Assist in managing room authorizations, rates, and restrictions, including communicating rate restrictions and strategies
  • Building rates, packages, and holiday’s parks sales strategy and make recommendations towards optimal market positioning
  • Working closely with park's managers under assigned portfolio to ensure the strategy and aligned with the revenue forecast and yearly revenue target and used strong analytical and problem-solving skills to develop effective solutions for challenging situations. Demonstrated respect, friendliness and willingness to help wherever needed.
  • Applied effective time management techniques to meet tight deadlines.

Virgin Australia @Tigerair
Melbourne and Brisbane , VIC and QLD

Senior Analyst - Revenue Management and Pricing
05.2013 - 09.2020

Job overview

  • Supported budget administration with detailed operating cost analyses and report reviews
  • Determine and set up the competitive pricing into the fare buckets and ANC products
  • Acquired detailed knowledge of services, promotions and events to offer added value to travellers.
  • Maintained updated Revenue Management and pricing inventory knowledge through Revenue system Revenue and Network monthly review
  • Achieved cost-savings by developing functional solutions revenue cost problems along with maintained updated Revenue Management knowledge and capitalized tools and function both from airline revenue system and fare products pricing management.
  • Work closely with the Marketing and Digital team to ensure successful execution of promotions, maintain the coordination with the wider commercial team on any revenue-driven initiatives in conjunction with providing weekly forecasts of market performance to determine which plan offers the best outcomes towards business commercial benefits.
  • Monitoring and analyzing competitors activity and providing insights into market dynamics in order to maximize the best possible revenue outcome on the assigned markets by controlling flight inventory using RMS in response to passenger demands
  • Worked well in a team setting, providing support and guidance.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.

Tiger Airways , Singapore

Revenue Operation Specialist - Revenue Management
09.2011 - 05.2013

Job overview

  • Monitoring and analyzing competitors activity and providing insights into market dynamics with managing flight inventory on a day-to-day basis aligned with reviewing pricing structure as required, present the recommendations and implement the changes.
  • Developed strong communication and organizational skills through working on group projects with flexible hours across night, weekend and holiday shifts.
  • Ensure effective liaison with Sales and Marketing, e-Commerce, Reservations, operations Network Planning and Finance divisions for the smooth of operation and front end customers journey experiences and exercised leadership capabilities by successfully motivating and inspiring others.


Education

SAHID Tourism Academy
Jakarta Indonesia

Diploma from Diploma Aviation, Travel And Tourism
07.2000

Skills

  • Revenue Stream - Controls Revenue Flight inventory management
  • Revenue management and Pricing
  • Profile and Revenue-Generating Strategies
  • Schedules and Timelines Planning
  • Profile and Revenue-Generating Strategies
  • PSS - Passenger Service System and Customer Service
  • Team Management process Improvement engagement between Commercial and Ground Ops

Accomplishments

    Project Organisation - "Subject Matter Expert" in part of start up team in three different ULCC


  • Part of the core team for the in house airline system development and collaborated with BONZA team of 15 people in the development of in house for Passenger Service System - PSS / Scheduling / Revenue Management and pricing tool.
  • Tiger Airways Singapore and Tigerair Australia Melbourne - part of the core team for system migration for RMS - airRM and PSS - Navitaire- New Skies
  • Air Arabia UAE - part of the core team for the in house revenue management system project

Additional Information

REFERENCE

Contact numbers and emails can be provided upon request

  • Dennis Basham - Lead Customer Product and Partnerships Fly BONZA
  • Matthew Payne Chief Commercial Officer - Global Onboard Partners **Former Head of Commercial and Distribution Tiger AIR Australia
  • Matthias Riegger **Former Manager - Pricing and Revenue Management Tiger AIR Australia
  • Ivor Mcintyre **Former Manager - IT and Airline System Tiger AIR Australia

Timeline

Analyst - Customer Revenue, Network and Schedules

BONZA Aviation
01.2022 - Current

Revenue Analyst - Revenue Management and Product

Ingenia Communities Group -
11.2020 - 01.2022

Senior Analyst - Revenue Management and Pricing

Virgin Australia @Tigerair
05.2013 - 09.2020

Revenue Operation Specialist - Revenue Management

Tiger Airways , Singapore
09.2011 - 05.2013

SAHID Tourism Academy

Diploma from Diploma Aviation, Travel And Tourism
JEIHAN ACHMAD