Jelena Cetinic
East Ryde,NSW
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
12
12
years of professional experience
Work History
Dental Assistant
Nu Angle Orthodontics
09.2016 - Current
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Explained treatment procedures and instructed patients on home care guidelines.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
- Scheduled appointments, prepared bills and received payment for dental services by completing insurance forms, verifying insurance information, and maintaining records.
- Monitored patient comfort and safety during dental procedures.
- Prepared and sterilized instruments and materials for use by dentists.
- Scheduled and confirmed patient appointments.
- Staged tray for procedures by arranging dental instruments and equipment.
- Sterilized rooms and prepped equipment and instruments for 80 procedures daily
Shop Assistant
Temt
01.2014 - 07.2016
- Completed daily tasks accurately and on-time to support shop needs.
- Greeted customers entering store and offered assistance with requirements.
- Checked incoming orders and organized new stock.
- Collected payment by cash, debit or credit card and used Point of Sale system to process transaction.
- Organized shelves to remove slow moving items and add new merchandise.
- Assisted customers in finding items and explained benefits and services to increase sales and satisfaction.
- Helped managers with daily checklists and last-minute requirements.
- Remained calm and composed in tense situations involving angry or upset customers.
- Reviewed prices and performed audits to detect and correct price discrepancies.
- Monitored shop security to identify and report shoplifting activities and increase security measures.
- Managed efficient cash register operations.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Provided exceptional services and pleasant shopping experiences to retail customers.
Nurse
Rehabilitation Centre
01.2012 - 01.2013
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Performed routine wound care and dressing changes on schedule.
- Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
- Assessed patients to determine individual needs and develop care plans in coordination with multidisciplinary healthcare professionals.
- Assisted patients in performance of routine recovery and mobility exercises, providing support when getting in and out of bed as well as walking and stretching.
- Followed proper procedure for installation and removal of catheters, IVs and PIC lines.
- Helped patients eat and drink when necessary for safe consumption of food consistent with recovery guidelines.
- Documented nursing services provided and uploaded to comprehensive tracking systems for health records and billing.
- Protected confidentiality of information related to patient care activities and EMS operations.
- Educated patients and families on diagnosis, neurological conditions and processes, treatments and expected outcomes.
- Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
Education
Certificate III - Information Technology
Upskilled
Sydney2024
Bachelor of Nursing -
University of Split, Medical Faculty
Split, Croatia07.2013
Skills
- Patient Counseling
- Equipment Sterilization
- Inventory Management
- Dental Office Administration
- Team Collaboration
- Complex Problem-Solving
Accomplishments
- Improved exam room setup and breakdown, improving overall efficiency
- Mentored over several dental assistants.
- Achieved superb patient experience by completing customer service with high efficiency.
- Improved patient education by working with dentists to create patient education program covering general dental hygiene and post-surgical care.
- Documented and resolved out of date supplies which led to saving money and better organisation setup.
Timeline
Dental Assistant
Nu Angle Orthodontics
09.2016 - Current
Shop Assistant
Temt
01.2014 - 07.2016
Nurse
Rehabilitation Centre
01.2012 - 01.2013
Certificate III - Information Technology
Upskilled
Bachelor of Nursing -
University of Split, Medical Faculty
Similar Profiles
Celeste SchroederCeleste Schroeder
Small Business Owner at The Coffee AngleSmall Business Owner at The Coffee Angle
Radhika ShindeRadhika Shinde
Content Writer at 13 AngleContent Writer at 13 Angle
Wan Mohammad Waliuddin bin AfzainizamWan Mohammad Waliuddin bin Afzainizam
Bioprocess Technologist at Bio-Angle Vacs Sdn. Bhd.Bioprocess Technologist at Bio-Angle Vacs Sdn. Bhd.
Felix MartinezFelix Martinez
Tennis Player at NATennis Player at NA
Ella RochesterElla Rochester
NSWNPL1 U10s GSAP Coach at Sydney Olympic FCNSWNPL1 U10s GSAP Coach at Sydney Olympic FC