Jelena Jeremic
Summary
Furniture Sales Consultant with experience in furniture retail, real estate sales, administration and customer service. Passionate about interior design, home styling and helping customers create beautiful and functional living spaces. Skilled in building strong customer relationships, understanding customer needs and recommending furniture solutions that suit different lifestyles and budgets. Known for delivering outstanding customer service, creating positive shopping experiences and contributing to sales success through a consultative and customer-focused approach.
Overview
7
7
years of professional experience
Work History
Customer Service & Administrative Assistant
NBS Partners
Wollongong
01.2025 - 01.2026
- Delivered professional customer service and administrative support, enhancing client satisfaction.
- Coordinated client communications, appointments, and office operations to streamline workflow.
- Maintained accurate records and documentation with strong attention to detail.
- Developed strong organizational and customer relationship skills in a professional environment.
Real Estate Sales Consultant
Gama Property
Belgrade
01.2022 - 01.2023
- Cultivated strong client relationships, providing tailored service that enhanced client satisfaction.
- Presented properties and facilitated smooth sales process, ensuring client understanding and engagement.
- Negotiated favorable terms for clients while aligning expectations, resulting in successful sales closures.
- Developed advanced sales, communication and relationship-building skills.
Furniture Sales Consultant
Emmezeta
Belgrade
01.2019 - 01.2022
- Helped customers with furniture selection, room planning and home styling ideas.
- Guided customers in furniture selection, room planning, and home styling to enhance living spaces.
- Identified customer needs and recommended products suited to lifestyle and budget.
- Developed strong product knowledge across furniture, homewares and décor categories.
- Cultivated repeat business by delivering exceptional customer service and tailored product recommendations.
- Supported individual and store sales targets through consultative selling techniques that addressed customer needs.
- Maintained showroom presentation and visual merchandising standards.
- Processed sales transactions and supported stock management and daily store operations.
Education
CPP41419 Certificate IV - Real Estate Practice
REINSW
Sydney, NSW 06.2026 - 06.2026
Diploma - Tourism Management
College of Tourism
BelgradeNSW Fair Trading Certificate of Registration - Assistant Agent Real Estate
Skills
- Furniture & Homewares Sales
- Consultative Selling
- Customer Relationship Building
- Sales Target Achievement
- Upselling & Cross-Selling
- Product Recommendations
- Interior Styling & Home Décor Advice
- Showroom Presentation & Visual Merchandising
- Customer Needs Analysis
- POS Systems & Cash Handling
- Inventory & Stock Control
- Communication & Interpersonal Skills
- Time Management & Organization
- Team Collaboration
Availability
Monday to Sunday, including weekends and public holidays.
Available to start immediately
References
Available upon request
Languages
- English - Fluent
- Serbian - Native
Timeline
CPP41419 Certificate IV - Real Estate Practice
REINSW
06.2026 - 06.2026
Customer Service & Administrative Assistant
NBS Partners
01.2025 - 01.2026
Real Estate Sales Consultant
Gama Property
01.2022 - 01.2023
Furniture Sales Consultant
Emmezeta
01.2019 - 01.2022
Diploma - Tourism Management
College of Tourism