Jelena Krajnovic
Treeby,WA
Summary
Punctual and honest with solid background in environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste. Reliable and offering strong multitasking, problem-solving, and communication skills, as well as strengths in promoting products and finalizing sales. Successful at upselling target items and giving customer positive experiences to drive loyalty and repeat business. Flexible with changing business needs.
Overview
1
1
year of professional experience
Work History
Cashier
Maxi
Beograd, Serbia
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Monitored self-checkout systems and provided assistance or intervention where required.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Operated cash register to record transactions accurately and efficiently.
Picker Packer
Dorsogna
Perth, WA
- Achieved production targets by maintaining high productivity levels and communicating with team members regarding orders and fulfillment.
- Protected materials for transport by correctly packaging products in boxes and crates.
- Checked packing slips and other documentation to appropriately box items requested by clientele.
- Moved boxes and organized aisles to open up floor space and enable forklift operators to move freely through warehouse.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
Bakery Cashier
ZU-ZU Pekara
Serbia, Serbia
- Offered every customer exceptional service and learned regular customers' preferences.
- Monitored self-checkout systems and provided assistance or intervention where required.
- Operated cash register, quickly and accurately handled cash and card transactions and packaged orders neatly and correctly.
- Changed register tapes, replaced employee supplies and washed windows and display cases.
- Maintained safe food handling standards at all times.
Cleaning Specialist
Margaria Cleaning Group
Perth, WA
02.2021 - Current
- Handled equipment, chemicals and materials properly and with caution.
- Used time management and efficient cleaning methods to meet deadlines.
- Adhered to safety protocols, resulting in zero complaints, hazards or lost-time accidents.
Education
High School Diploma -
Serbia
Vasa CarapicSkills
- Complaint Resolution
- Policies and Procedures
- Work Task Prioritization
- Employee Training
- Reliable and Responsible
- Product Location
- Detail-Oriented
- Cleaning and Sanitizing
- Honest and Ethical
Timeline
Cleaning Specialist
Margaria Cleaning Group
02.2021 - Current
Cashier
Maxi
Picker Packer
Dorsogna
Bakery Cashier
ZU-ZU Pekara
High School Diploma -
Serbia
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