Jelena Vajic
Mosman,NSW
Summary
Results-driven Senior Sales & Business Development Manager with extensive experience in SaaS, Cloud Data Analytics, AI, Enterprise Data Platforms (EDW), and Cybersecurity. Proven track record in enabling enterprise customers to achieve business transformation through modernization of data platforms, adoption of cloud and analytics solutions, and delivery of measurable business outcomes such as cost efficiency, scalability, and improved decision-making. Expert in selling Managed Services, AI, SaaS, Cloud Data Analytics Services, Enterprise Data Warehousing (EDW), and Hybrid/Multi-Cloud solutions to enterprise customers across FSI, Telco, Airline, and Retail industries in Australia and New Zealand. Highly skilled in stakeholder engagement, contract negotiations, account planning, and aligning service solutions with strategic business objectives. Recognized for consistently driving revenue growth while ensuring customers maximize value from their technology investments.
Overview
16
16
years of professional experience
Work History
Professional Services & Managed Services Sales Executive
Teradata Australia
01.2023 - Current
- Partnered with senior business and technology leaders to accelerate cloud adoption and data analytics modernization, aligning services to long-term transformation goals.
- Enabled enterprise customers in FSI, Telco, and Airline industries to optimize legacy data platforms through multi-year Managed Services, improving scalability and cost efficiency.
- Delivered strategic service roadmaps and tailored Statements of Work (SOWs) that addressed customer priorities, driving measurable business value beyond contract renewal.
- Collaborated with account teams and partners to expand services footprint, ensuring customers maximized ROI from cloud and analytics investments.
- Negotiated contract terms with clients, securing favourable conditions for both parties while maximizing profitability.
- Managed pipeline efficiently, prioritizing tasks according to urgency/importance while maintaining focus on long-term objectives.
- Streamlined sales processes to reduce cycle times and improve efficiency.
Renewals Account Manager
Teradata
10.2021 - 04.2023
- Managed a high value portfolio of Cloud and Data Analytics, Enterprise Data Warehousing (EDW) solutions, Manged Services , ensuring contract renewals and upselling.
- Partnered with senior stakeholders to drive multi-year Managed Services and Cloud renewals, aligning solutions with customer modernization roadmaps.
- Closed high-value multi-million-dollar contracts, expanding Teradata solutions, cloud and data analytics services footprint
- Helped customers realize greater value from existing investments by expanding service scope and introducing advanced analytics capabilities.
- Delivered retention and growth by mitigating churn risk, enhancing services to meet evolving business needs, and building long-term trusted relationships.
- Participated in regular sales meetings to discuss progress, challenges, and best practices within the renewals team.
- Generated insightful reports highlighting key metrics related to renewals performance, driving informed decision-making among leadership teams.
- Negotiated high-dollar contracts with extremely complex terms, conditions and considerations, skillfully navigating market conditions and client dispositions to secure optimal terms for company.
- Collaborated cross-functionally to resolve client issues, ensuring timely resolutions and positive outcomes.
Account Executive
Malwarebytes Australia
01.2020 - 01.2021
- Managed customer accounts across the APJ region with a focus on Cybersecurity Solutions Sales.
- Drove the full sales cycle end-to-end, from opportunity discovery and product demos to deal negotiation and closing.
- Built and managed strong relationships with customers, selling software and SaaS to new and existing business.
- Developed and executed sales strategies, proposals, and contracts in collaboration with account teams.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Negotiated contracts successfully, securing favourable terms for both the company and clients.
- Conducted regular check-ins with existing clients to assess their needs and identify upselling opportunities.
- CRM & Forecasting
- Cooperated with business partner to develop new business opportunities
SMB Inside Sale Representative
Malwarebytes
01.2019 - 01.2020
- Sales to new and existing business in Aus & NZ
- Drove the full sales cycle end-to-end, from opportunity discovery and product demos to deal negotiation and closing.
- Drove the full sales cycle end-to-end, from opportunity discovery and product demos to deal negotiation and closing.
- Develop and Execute Sales Strategies
- Negotiations & Deal Structuring
- CRM & Forecasting
Sales Development Representative
Malwarebytes
01.2019 - 01.2019
- Prospecting & Lead Generation
- Conducted outbound prospecting through cold calls, emails, and LinkedIn to generate qualified leads.
- Researched target accounts and decision-makers to personalize outreach and build strong pipelines.
- Qualified prospects by identifying business needs and aligning potential solutions.
- Scheduled discovery meetings and demos for Account Executives, supporting new business growth.
- Maintained accurate CRM records and tracked activity metrics to optimize outreach strategies.
Sales Manager
Alucol Composites Australia
01.2018 - 01.2019
- Drove new business initiatives across NSW, expanding customer base and revenue opportunities.
- Managed existing customer relationships while sourcing and securing new clients.
- Delivered professional sales presentations and product demonstrations to key decision-makers.
- Conducted market and competitor analysis to identify growth opportunities and inform strategy.
- Developed and executed business development strategies to penetrate new markets and strengthen brand presence
Product & Sales Manager
ETEM SCG DOO, Serbia
01.2010 - 01.2017
- Developed and implemented sales strategies to achieve revenue targets.
- Managed key customer accounts and led RFP responses from solution design to pricing.
- Conducted market research, analysis, and reporting.
- Product Manager | 2007 – 2010
- Managed sales and product development activities, market analysis, and RFP assistance.
Education
Bachelor of Science - Business Management
FTB Dragica I Janicije Karic / B.K. University
Belgrade, Serbia01.2005
Skills
- Professional Services and Managed Services Sale
- Cloud Data Analytics Services & Enterprise Data Warehousing (EDW)
- AI Solutions Sale – focused on driving the adoption of Generative and Agentic AI
- SaaS Sales Strategy & Execution
- Advisory on Technology Modernization, upgrades, legacy transformation, platform / solution transition
- Services Sales Strategy Development & Execution
- Stakeholder & Executive Relationship Management
- Business Development & Revenue Growth Strategies
- Contract Negotiations, Proposal Development & Statement of Work Creation
- Negotiation & Large-Scale Deal Structuring
- Account Planning & Services Roadmaps
- Aligning Professional Services Offerings with Customer Use Cases & Business Objectives
- Accurate Forecasting & CRM
- Cross-Functional Collaboration
- Sales presentations
- Sales strategy
- Relationship building
- Decision-making
Accomplishments
Recognized as a Top Performer for two consecutive years, achieving President’s Club / Winner’s Circle 2023 & 2024 for outstanding sales performance.
Languages
English
Full Professional
Serbian
Native or Bilingual
Interests
- Basketball enthusiast and proud basketball mum, supporting my son’s journey as an athlete
- Staying active through gym training and running
- Enjoying theatre and live performances
- Exploring new places through travel
- Giving back through volunteering and community initiatives
Timeline
Professional Services & Managed Services Sales Executive
Teradata Australia
01.2023 - Current
Renewals Account Manager
Teradata
10.2021 - 04.2023
Account Executive
Malwarebytes Australia
01.2020 - 01.2021
SMB Inside Sale Representative
Malwarebytes
01.2019 - 01.2020
Sales Development Representative
Malwarebytes
01.2019 - 01.2019
Sales Manager
Alucol Composites Australia
01.2018 - 01.2019
Product & Sales Manager
ETEM SCG DOO, Serbia
01.2010 - 01.2017
Bachelor of Science - Business Management
FTB Dragica I Janicije Karic / B.K. University
Hobbies and Interests
Diversity and Community Engagement: Led corporate social responsibility initiatives and contributed to DEI and women in leadership programs., Personal Interests: Gym, Basketball, Theater, Travel, Volunteering