Jemima Hartridge
Edithvale,VIC
Summary
I am an enthusiastic employee who is eager to contribute to the teams success through hard work, attention to detail and willingness to step up where needed while maintaining exceptional customer service. I enjoy talking with people and am a quick learner who is eager to develop new skills. I enjoy working as part of a team but have the confidence to work independently when required. I am willing to take initiative and prioritise customer satisfaction through communication and creating an individualised experience.
Through previous and current employment I have developed exceptional organisational skills to ensure I am timely and am able to accomplish jobs effectively and efficiently. I have a unique ability to cater to individual needs as shown by my skills to follow individualised care for 60+ horses on a regular basis. Collectively throughout many years of equine experience I have acquired the ability to ensure the safety of horses and humans while managing stressful situations.
Overview
4
4
years of professional experience
Work History
Agistment and Stable Hand
Silverdene Warmblood Stud
01.2022 - Current
- Fed, administered medication and provided general care such as rugging of 60+ animals.
- Loaded and unloaded farm supplies and materials.
- Operated machinery to replace animal's hay and water regularly while watching animals for changes in behaviour or demeanor and to detect illness, injury or disease.
- Maintained clean, orderly work environment free of hazards.
- Helped train new employees in safe practices.
Car Wash Employee
My Car Wash
11.2021 - Current
- Relief employee/ occasional fill in within family business
- Kept customer areas clean and tidy to maintain professional, hygienic standards.
- Provided exceptional customer service by recommending and apprising customers on service options and pricing.
- Removed rubbish, debris and other waste materials from premises.
- Emptied rubbish bins and transported waste to collection areas.
- Handled cash with high accuracy
- Set up new sales displays with fresh merchandise.
Agistment/ Riding School Employee
Skye Equestrian Academy
04.2020 - 12.2021
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; weekdays, weekend, and holiday shifts.
- Maintained energy and enthusiasm in fast-paced environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Identified issues, analyzed information and provided solutions to problems.
Education
No Degree - Year 11
Cornish College
Bangholme, VIC11.2024
Skills
- Flexible and Adaptable
- Customer Service
- Decision Making
- Responsible
- Active Listening
- Excellent work ethic
- Employer Satisfaction
- Time Management Skills
- Money Handling
- Client Retention
- Safety Policies and Procedures
- Compassionate Care
Hobbies
Equestrian
I have been involved with horses and the equine world since the age of 6 years. I have owned multiple horses as well as assisting to train and rehabilitate the horses of friends and clients of the riding school and agistment. I take full responsibility for my horse with minimal parental support. Working for an Agistment and Riding school, I have acquired knowledge in Equine management including feeding and handling, general duties, equine welfare, first aid, rehabilitation and nutrition. Working at the riding school has not only taught me horse skills, I have also gained social skills required to support and manage the clients of the business and their needs.
Dogs
Although my main passion is all things equestrian. I am an all round animal lover. I have two dogs. One since he was a puppy and the other as a rescue bitch from a puppy farm. I am responsible for their daily care. Over the past years I have worked with a trainer to manage behavioural issues and health issues.
refrences
Tracy Crowhurst
Phone: 0410584648
tcrowhurst3@gmail.com
Lauren Brennan
Phone: 0410336934
lauren.brennan@petstock.com.au
Timeline
Agistment and Stable Hand
Silverdene Warmblood Stud
01.2022 - Current
Car Wash Employee
My Car Wash
11.2021 - Current
Agistment/ Riding School Employee
Skye Equestrian Academy
04.2020 - 12.2021
No Degree - Year 11
Cornish College
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