Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
Generic

Jemima Vita

Melbourne,VIC

Summary

Dedicated and motivated individual with a strong educational background in Health Science and extensive experience in customer service, administration, and communication roles. Seeking opportunities to leverage education and diverse skill set to contribute effectively to a dynamic organization. With a solid foundation in Health Science, brings a deep understanding of the field\'s principles and practices. Experience in customer service has honed ability to effectively communicate and engage with diverse individuals, ensuring their needs are met with professionalism and empathy. Additionally, administrative skills have equipped with organizational prowess necessary to handle multiple tasks efficiently and maintain meticulous attention to detail. As a proactive team player, eager to collaborate with colleagues and contribute to the success of an organization that values innovation and growth.

Overview

7
7
years of professional experience

Work History

Pick Packer

Lineage Logistics - Cold
09.2021 - Current
  • Maintained a clean and organized work environment, promoting safety and productivity.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
  • Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures.
  • Enhanced packing efficiency by implementing proper techniques and ensuring correct product placement.

Administration and Complaint Resolution

One Call
08.2020 - 09.2021
  • Managed administrative tasks including data entry, filing, and document preparation
  • Resolved customer complaints and concerns in a timely and professional manner, ensuring customer satisfaction and retention
  • Conducted inbound and outbound calls to address booking inquiries and resolve customer issues
  • Utilized email communication to correspond with customers, providing updates and resolving issues effectively

Front Office Administration

Care Medical Centre
11.2019 - 08.2020
  • Managed front office operations, including appointment scheduling, patient registration, and insurance verification
  • Handled patient inquiries, provided information about services, and ensured a positive experience for all patients
  • Assisted with administrative tasks such as filing, data entry, and maintaining patient records in compliance with privacy regulations
  • Contributed to a well-organized front office environment by managing telephone calls, emails, and walk-in inquiries.
  • Enhanced patient satisfaction by providing efficient and courteous front office support.

Waitress Team Member

Schnitz
02.2018 - 09.2019
  • Handled high-pressure situations calmly during peak hours while maintaining exceptional service standards.
  • Developed strong multitasking skills by simultaneously managing multiple tables and attending to various guest needs.
  • Displayed strong attention to detail when setting tables and presenting dishes, enhancing the overall dining experience for guests.
  • Maintained a clean and comfortable dining environment for patrons, ensuring an enjoyable experience.

Education

Diploma of Health Science -

La Trobe College
11.2024

Year 7-11 - Health and Human Development, Maths, English, Biology, Legal Studies

MELTON CHRISTIAN COLLEGE
11.2024

Skills

  • Problem-solving
  • Communication
  • Leadership
  • Time management
  • Delegation

References

Available upon request

Languages

French
Native or Bilingual

Timeline

Pick Packer

Lineage Logistics - Cold
09.2021 - Current

Administration and Complaint Resolution

One Call
08.2020 - 09.2021

Front Office Administration

Care Medical Centre
11.2019 - 08.2020

Waitress Team Member

Schnitz
02.2018 - 09.2019

Year 7-11 - Health and Human Development, Maths, English, Biology, Legal Studies

MELTON CHRISTIAN COLLEGE

Diploma of Health Science -

La Trobe College
Jemima Vita