Jemimah Padilla
West Hoxton,NSW
Summary
Accomplished Onboarding Manager at Z Staffing, adept in Office Administration & Management and Customer Service & Communication. Excelled in enhancing educator engagement by 30%, leveraging problem-solving skills and a collaborative approach. Demonstrated proficiency in data entry and a commitment to confidentiality, ensuring high-quality candidate experiences.
Overview
3
3
years of professional experience
Work History
Warehouse Worker
Action Workforce
Arndell Park
12.2023 - 12.2024
- Utilised advanced organisational techniques to enhance productivity.
- Excelled at maintaining precision during complex data entry operations.
- Applied critical thinking to enhance decision-making processes.
- Achieved goals through cooperative efforts.
- Demonstrated strong time management to ensure timely completion of objectives.
- Leveraged warehouse management systems (W)MS capabilities to optimise inventory processes.
Onboarding Manager
Z Staffing
Ryde
11.2022 - 07.2023
- Conducted employee intake interviews to assess skills, abilities, and job requirements.
- Scheduled and conducted onboarding meetings with new hires to ensure a smooth transition into their role.
- Facilitated workshops and training sessions for skill development among new employees.
- Monitored new employee progress and provided feedback to improve onboarding effectiveness.
- Tracked completion of required paperwork for each hire during the onboarding process.
- Scheduled meetings with employees to address concerns and grievances.
Parcel Post Officer
Australia Post
Botany
12.2021 - 10.2022
- Performed scanning and consolidation of items with a focus on accuracy.
- Loaded and unloaded containers and trailers, adhering to all safety guidelines.
- Organized and repackaged goods efficiently for scheduled deliveries.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Assessed company operations for compliance with safety standards.
- Facilitated training sessions for new employees on company policies and procedures.
Retail Assistant
Footlocker
Liverpool
10.2021 - 10.2022
- Processed payments using cash register, credit card machine and POS system.
- Engaged with customers and recommended products based on needs and requests.
- Explained information about quality, value and style of products to influence customer buying decisions.
- Managed customer complaints in a professional manner while seeking solutions for resolution.
- Ensured store environment remained clean and well-organised to meet hygiene guidelines.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
Retail Assistant
Dotti
Liverpool
10.2021 - 12.2021
- Delivered positive customer service to customers in-store and by telephone, going above and beyond to serve their needs.
- Actively engaged customers to provide general assistance and information on store merchandise.
- Computed purchases and received and processed cash or credit payment.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Assisted in setting up promotional displays, signage and window displays.
- Utilised problem solving techniques when faced with challenging situations.
Education
Certificate III - Music Performance
TAFE NSW
UltimoCompletion Year 11 -
Upper Coomera State College
Upper Coomera, QLDSkills
- Office Administration & Management
- Calendar & Schedule Coordination
- Data Entry & Record Keeping
- Customer Service & Communication
- Document Preparation & Filing
- Travel & Event Planning
- Confidentiality & Discretion
- Team Collaboration & Support
- Problem-Solving & Multitasking
References
Available upon request
Additional Education Certifications
C class license, NSW
Timeline
Warehouse Worker
Action Workforce
12.2023 - 12.2024
Onboarding Manager
Z Staffing
11.2022 - 07.2023
Parcel Post Officer
Australia Post
12.2021 - 10.2022
Retail Assistant
Footlocker
10.2021 - 10.2022
Retail Assistant
Dotti
10.2021 - 12.2021
Certificate III - Music Performance
TAFE NSW
Completion Year 11 -
Upper Coomera State College
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