Proven to excel in high-pressure environments, I leveraged strong multitasking and customer service skills at Watson's Bay Boutique Hotel to enhance guest satisfaction. My ability to remain adaptable and collaborate effectively with teams ensured operational efficiency and a warm, welcoming atmosphere for patrons.
Work History
Waitress
Watsons Bay Boutique Hotel
12.2023 - 02.2024
Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Kept server areas clean and stocked to increase efficiency while working tables.
Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Remained calm and poised when dealing with difficult customers or during busy shifts.