Jemma Denigan
South Bank ,QLD
Summary
Having over five years hospitality experience I can confidently work in a wide range of departments, including but not limited to front of house, kitchen, bar, and bottle shop. Throughout this time I have additionally completed housekeeping jobs and organised large functions and events. Culminating a diverse set of skills to work quickly and confidently. I am currently completing a bachelors in visual arts, giving me both hospitality and creative skills.
Overview
5
5
years of professional experience
Work History
Waitress and Bar Staff
Carrington Hotel
Atherton , QLD
01.2023 - 04.2024
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Gained experience behind the bar. Serving a wide range of cocktails, and other alcoholic beverages. Providing a safe and responsible drinking and gambling environment.
- Trained new Waitstaff, ensuring they completed tasks efficiently and had sufficient knowledge of hospitality guidelines.
- Had adequate knowledge of provided foods to make appropriate recommendations to customers with specific dietary requirements.
Waitress and Food Preparation Worker
Barron Valley Hotel
Atherton, QLD
01.2021 - 12.2022
- Carried out routine maintenance on kitchen appliances such as dishwashers and stoves.
- Completed various prep work including portioning, chopping, crumbing and organising food.
- Stocked service stations with food items such as condiments, salads, desserts, and beverages.
- Efficiently waited tables, communicating effectively with kitchen staff and customers.
- Assisted kitchen staff in making meals such as salads, desserts, and side dishes.
Cashier
Station Cafe
Atherton , QLD
09.2019 - 12.2020
- Issued receipts, refunds, credits or change due to customers.
- Organised promotional displays, and arranged merchandise on counters to promote sales.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Communicated with barista, cooks, and servers to ensure a smooth service.
Education
RSG And RSA Attainment -
Express Online Training
Atherton 01-2023
Completed Grade 12 -
Atherton State High School
Atherton 01-2022
Cert III in Business -
Atherton State High School
Atherton 01-2022
Cert II in Hospitality -
Atherton State High School
Atherton 01-2020
Bachelor of Visual Arts -
Queensland College Of Art And Design, Griffith Uni
South Bank, Brisbane Skills
- Customer Relations Management
- Organising And Communicating With Teams
- Safe Food And Beverage Handling
- Menu Recommendations
- Organisation And Time Efficiency
- Artistic Creativity
Timeline
Waitress and Bar Staff
Carrington Hotel
01.2023 - 04.2024
Waitress and Food Preparation Worker
Barron Valley Hotel
01.2021 - 12.2022
Cashier
Station Cafe
09.2019 - 12.2020
RSG And RSA Attainment -
Express Online Training
Completed Grade 12 -
Atherton State High School
Cert III in Business -
Atherton State High School
Cert II in Hospitality -
Atherton State High School
Bachelor of Visual Arts -
Queensland College Of Art And Design, Griffith Uni
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