Jemma Everett
West End ,QLD
Summary
Motivated professional with several years of experience offering office support in industry. Energetic and reputable individual possessing strong work ethic, professional demeanor and superb initiative. Exceptional customer service and Well-versed in managing office supplies, paperwork and project needs. Upbeat individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight
Overview
12
12
years of professional experience
Work History
Administrative Assistant
James Cook University
Townsville , QLD
04.2023 - Current
- Company Overview: College of Healthcare Sciences
- Adjunct renewal contracts
- Coordinated room reservation schedules
- Aided front desk operations in Clinic building CPB
- Archiving
- Attending to Phone calls
- Arranging travel for Staff Members and non-staff
- General Office tasks- stationary orders, updating Contact lists etc
- Organising reimbursements and expense claims
- Processing invoices and Creating Purchase orders (Finance one)
- Admin Assistance for Communications and events
- Booking Meetings and Room bookings
- Coordinating communication through shared inbox
- Executed accurate data input
- Assisted with various administrative tasks for the college team upon request
- Travel and payment processes
- Facilitated efficient use of company-issued credit card for payments
- Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Processed invoices for payment using accounting software applications.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Proofread content for typo-free emails and documentation.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
Sales Administrative Assistant
Shaw Almex Pacific Pty Ltd
Townsville & Perth , QLD & WA
06.2020 - 04.2023
- Attending to Phone calls
- Utilized EPICOR data system efficiently
- Managed customer order processing
- Designed job files tailored for technical staff assignments on-site and off-site
- Coordinating and monitoring shipment logistics for both international and domestic freight
- Picking and packing of orders
- Compiled comprehensive monthly data summaries
- Monitored and adjusted supply levels adeptly
- General Office tasks- stationary orders, mail collection/ distribution, updating Contact lists etc
- Executed precise data entry tasks
- Processed incoming invoices.
- Issued procurement documents
- Completed invoice preparation tasks
- Assisting Colleagues with tasks
- Managed timely retrieval of orders
- Resolved customer inquiries effectively
- Enhanced consumer interactions effectively
- Effective Communication with international vendors and Canadian parent company
- Provided training for new hires
- Creating Processes and Procedures
- Created and maintained an organized filing system for sales documents.
- Provided support to the Sales team by responding to customer inquiries quickly and accurately.
- Processed invoices and tracked payments received from customers. E.g Deposits
- Attended and recorded sales meeting minutes, distributed meeting notes and assigned follow-up actions.
- Organized files, developed spreadsheets, and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
Administrative Assistant
Power Blasting Pty Ltd
Townsville , QLD
07.2017 - 06.2020
- Attending to Phone calls
- General Office tasks- stationary orders, mail collection/ distribution, updating Contact lists etc
- Specialized in database data entry
- Aiding in payroll processes
- Processing invoices and Creating Purchase orders
- Assisting Colleagues with tasks
- Generated job folders for onsite and remote team
- Created Quality Assurance Documents
- Executed timely order collection
- Delivered exceptional customer support
- Managing financial transactions
- Liaising with customers- Face to face, email, and on the phone
- Coordinated job processing from yard entry through completion
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
- Created travel arrangements for senior managers and remote staff according to their requirements.
Governess
Capriconia In Home Care
Belyando, QLD
01.2017 - 07.2017
- Supervising children of diverse age groups
- Overseeing home-based Kindergarten curriculum
- Performing house duties- (Sweeping, Mopping, Cooking, ironing, washing, organising and other general duties)
- Transported children for extra-curricular activities.
- Collaborated with other childcare providers to ensure quality care for each child.
- Provided safe, nurturing and stimulating environment for children.
- Assisted in planning, organizing and implementing age appropriate activities to encourage learning.
- Encouraged self-expression through various art forms such as music, painting, drawing.
- Promoted physical activity by encouraging outdoor playtime activities like sports and games.
- Accompanied children on field trips and assisted them with personal hygiene routines.
- Assisted in meal preparation including preparing snacks and drinks.
Administrative Assistant
Generalist Medical Training- JCU
Townsville , QLD
06.2016 - 11.2016
- Attending to Phone calls
- Arranging travel for Staff Members and non-staff
- General Office tasks- stationary orders, mail collection/ distribution, updating Contact lists etc
- Organising reimbursements and payments for Registrars
- Processing invoices and Creating Purchase orders
- Admin Assistance for Communications and events
- Booking Meeting and teleconferences
- Ordering Computers, phones and other supplies for staff
- Managing a shared inbox for Manager signing
- Data Base- Data Entry
- Support College Team with Admin assistance when required inc
- Travel and payment processes
Rickshaw Chinese Takeaway
01.2013 - 01.2015
- Handling of cash
- Cleaning
- Customer Service
- Organising and preparation of shop
Work Experience
Mark Nixon Automotive
01.2015
- Mechanics
Work Experience
Shane Firmin
01.2014
- Carpentry
Work Experience
Bushland Grove
01.2014
- Civil Construction
Education
Cert III Business -
Futurum
01.2016
Cert II Engineering -
Kirwan State High School
11.2015
Cert II Logistics and Transport -
TAFE Queensland
01.2015
Cert II Furnishing -
TAFE Queensland
01.2014
Skills
- First Aid Certificate
- CPR Certificate
- Perform rescue from a Live LV panel
- Basic Fire Fighting
- Queensland Minerals and Energy Academy Ambassador 2015
- Cert II in resources and infrastructure
- Triple Pfizer Vaccinated
- Blue Card – Work with Children
- Spreadsheet Management
- Invoice Processing
- Office Administration
- Travel Coordination
- Data Entry
- Purchase orders organisation
- Policy and procedure modification
References
- Suzanne Johns, James Cook University, Supervisor Administrative operations, 0408 151 483
- Melanie Ferris, James Cook University, Supervisor, Administrative Operations, 0411 133 255
- Jay Wood, Shaw Almex Pacific, Operations Manager, 0451 277 875
Timeline
Administrative Assistant
James Cook University
04.2023 - Current
Sales Administrative Assistant
Shaw Almex Pacific Pty Ltd
06.2020 - 04.2023
Administrative Assistant
Power Blasting Pty Ltd
07.2017 - 06.2020
Governess
Capriconia In Home Care
01.2017 - 07.2017
Administrative Assistant
Generalist Medical Training- JCU
06.2016 - 11.2016
Work Experience
Mark Nixon Automotive
01.2015
Work Experience
Shane Firmin
01.2014
Work Experience
Bushland Grove
01.2014
Rickshaw Chinese Takeaway
01.2013 - 01.2015
Cert III Business -
Futurum
Cert II Engineering -
Kirwan State High School
Cert II Logistics and Transport -
TAFE Queensland
Cert II Furnishing -
TAFE Queensland
Similar Profiles
Kami SchowalterKami Schowalter
Homegroup Leader at James Cook UniversityHomegroup Leader at James Cook University
Zijie DingZijie Ding
Academic Writing Peer Tutor at James Cook University SingaporeAcademic Writing Peer Tutor at James Cook University Singapore
Amanda NultyAmanda Nulty
Events and Office Administration at James Cook University, Economic Geology ResearchEvents and Office Administration at James Cook University, Economic Geology Research
Radin Nur SyahirahRadin Nur Syahirah
Executive Student Ambassador at James Cook University in SingaporeExecutive Student Ambassador at James Cook University in Singapore
Dean MartinDean Martin
Emergency Services Security Officer at Corporate Protection AustraliaEmergency Services Security Officer at Corporate Protection Australia