Jemma Jablonski
Baulkham Hills,Australia
Summary
High-achieving Business Development & Account Manager bringing expertise into the current market, support sales and operations. I am well known for the strong relationships I build with key customers to increase their revenue and ours alike.
Throughout my working history I have had 20 years of sales experience in the automotive industry. 16 years in retail dealerships and since 2020 transitioned into account management and business development.
Alongside this my husband is a builder and we build and renovate homes.
The role with you at BlueScope is of high interest to me with my passion on home materials and sustainability.
My sales expertise I will be able to promote this strong brand.
I am well known for my hard-working work ethic and ability to work and support clients and team members.
I am forward thinking and bring new ideas to the table.
I would love the opportunity to discuss this role and further my career in a new field.
Regards,
Jemma Jablonski
Overview
20
20
years of professional experience
Work History
Business Development & Account Manager
Clipped Assist
09.2023 - Current
- Approaching dealerships to present clipped assist scratch and dent program
- Managing leads and winning business
- Managing won dealerships and supporting sales in Scratch and dent
- Setting targets to meet internal budgets
- Liaising with Technicians to solve customer complaints or concerns
- Preparation of weekly and monthly sales reports for GM’s & DP’s
- Supporting contractors with booked jobs.
- Increased client acquisition by identifying new business opportunities and building strong relationships with key stakeholders.
- Developed strategic plans for market expansion, resulting in increased sales and revenue growth.
Account Manager
Motor One/ Schmick
11.2020 - 07.2023
- Managing dealerships and supporting sales in Chemical, Tinting, Scratch and dent & electronics
- Setting targets to meet internal budgets
- Managing service centres on stock
- Preparation of weekly and monthly sales reports for GM’s & DP’s
- Assistance with Recruiting
- Supporting contractors with booked jobs
- Liaising with Technician so solve customer complaints and rescheduling repairs.
Aftermarket Consultant
Inchcape Automotive / Trivett Retail
09.2014 - 09.2020
- Presentation and sale of aftermarket products to customers
- Preparation of weekly and monthly sales reports
- Meeting set KPI’s for sales penetration and gross profit
- Ensuring that all customers are contacted, and deliveries organised with exceptional customer satisfaction
- Completing invoicing and managing accounts with external suppliers
- Organising Deliveries with Customers.
Car Care Consultant
Motor One
03.2014 - 09.2014
- Mostly covering Sinclair Ford & Phil Gilbert Toyota
- Casual employment Car Care Consultant
- Placement at a dealership that needs coverage
- Presentation and sale of aftermarket products to customers
- Meeting set KPI’s for sales penetration and gross profit
- Ensuring that all customers are contacted, and deliveries organised with exceptional customer satisfaction.
Assistant Aftermarket Sales Manager
Tynan Motors
07.2009 - 03.2014
- Presentation and sale of aftermarket products to customers
- Preparation of weekly and monthly sales reports
- Meeting set KPI’s for sales penetration and gross profit
- Ensuring that all customers are contacted and deliveries organised with exceptional customer satisfaction
- Completing invoicing and managing accounts with external suppliers.
Customer Service
Toll Dnata
01.2008 - 01.2009
- Serving drivers
- Processing paperwork.
Aftermarket Sales Consultant
City Ford – Crown Street
06.2005 - 01.2008
- Presentation and sale of aftermarket products to customers
- Responding to all customer queries
- Providing quotes for customers
- Qualifying customers to ensure their needs are met
- Processing electronic leads
- Reporting
- Data entry
- Delivering vehicles to customers.
Customer Relations Manager
Harrigan Ford
11.2004 - 06.2005
- Dealing with customers in all departments, i.e
- Sales, Fleet and Service
- Customer service – meet and greet
- Making sure that everyone was achieving high customer view point (CVP) standards
- Weekly meetings with team on individual performances
- Keeping track of individual sales representatives survey results.
Casual Detailer, Spares, Reception
Dwyers Mazda/Holden
06.2004 - 11.2004
- Conduct any duty that was required of me, such as Detailing cars, Reception Relief, Delivering cars, working in Spare Parts.
Education
Master Trainer -
Australian Institute of Fitness
GCSE’s -
Terrington St Clements High, UK
National Diploma - Media Make up
Kings Lynn Technical College, UK
01.2003
Skills
- Knowledge of MS Office, Salesforce, email and Internet
- Exceptional customer service skills
- Excellent phone manner
- Charismatic, loyal, hard-working personality
- CRM Software
- Competitive Analysis
- Adaptability
Personal Information
Date of Birth: 01/03/85
References
- Fleur Fairs, Director, Advanced Sales Solutions, 0404 003 968
- Lawrence Liu, General Manager, Hyundai Chatswood, 0423 233 580
Affiliations
- Mother of 2 and wife. Manage a busy household and afterschool sports and projects.
- Health and Fitness is a high priority in our house.
Timeline
Business Development & Account Manager
Clipped Assist
09.2023 - Current
Account Manager
Motor One/ Schmick
11.2020 - 07.2023
Aftermarket Consultant
Inchcape Automotive / Trivett Retail
09.2014 - 09.2020
Car Care Consultant
Motor One
03.2014 - 09.2014
Assistant Aftermarket Sales Manager
Tynan Motors
07.2009 - 03.2014
Customer Service
Toll Dnata
01.2008 - 01.2009
Aftermarket Sales Consultant
City Ford – Crown Street
06.2005 - 01.2008
Customer Relations Manager
Harrigan Ford
11.2004 - 06.2005
Casual Detailer, Spares, Reception
Dwyers Mazda/Holden
06.2004 - 11.2004
Master Trainer -
Australian Institute of Fitness
GCSE’s -
Terrington St Clements High, UK
National Diploma - Media Make up
Kings Lynn Technical College, UK
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