Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Jemma Keefe

CLAYFIELD,Queensland

Summary

I am currently a first-year law student at QUT, with a reputation for being highly motivated, organized, and a team player. While serving as the Sports Captain at my high school, Mount Alvernia College, I've honed my leadership skills. My recent years in administration have provided me with valuable experience and allowed me to improve my communication, customer service skills and has allowed me to stay up to date with technology and social media trends. Now, I'm enthusiastically seeking a new opportunity in the workforce to apply my skills and contribute effectively.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Administrator

Angel Aesthetics Clinic
New Farm, QLD
11.2021 - Current
  • Answered incoming calls and responded to customer inquiries for three clinics.
  • Managed office supplies inventory and placed orders when necessary for three clinics.
  • Responded promptly to customer complaints in a professional manner.
  • Developed marketing materials for the website and social media platforms including Instagram, Facebook and Tik Tok.
  • Processed customer payments in a Timley manner.

Bartender

The Brook Hotel
Mitchelton, QLD
04.2023 - 11.2024
  • Resolved customer complaints in a professional manner.
  • Performed opening and closing duties including restocking supplies.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.

Athletics Coach

St Patricks College and St Ritas College
Brisbane, QLD
05.2023 - 09.2023
  • Encouraged student athletes with positive reinforcement during training and competitions.
  • Communicated effectively with parents, administrators, officials, and other coaches.
  • Helped create culture of good sportsmanship among athletes and other coaching staff.
  • Adhered strictly to safety protocols while supervising practices or competitions.

Retail Sales Assistant

Ginger & Smart (David Jones)
Chermside, QLD
02.2023 - 09.2023
  • Greeted customers and provided excellent customer service.
  • Operated the cash register, accepted payment, and issued receipts.
  • Maintained an organized and clean store environment.
  • Assisted in setting up displays for promotional items.
  • Processed returns and exchanges of merchandise promptly and efficiently.

Crew Trainer

McDonalds
Stafford
11.2019 - 05.2022
  • Provided ongoing coaching and mentoring to crew members to increase productivity levels.
  • Assisted in resolving customer complaints quickly and efficiently.
  • Monitored store operations to ensure compliance with company policies and procedures.
  • Operated cash registers, credit card machines and other related equipment accurately.

Education

Bachelor of Law (Honours) -

Queensland University of Tecnhology
Brisbane, QLD
10-2027

High School Diploma -

Mount Alvernia College
Kedron, QLD
11-2022

Skills

  • Office Administration
  • Customer Service
  • Multi-Line Phone Systems
  • Content Development
  • Inventory Management
  • Teamwork and Collaboration

Certification

  • First Aid Certificate
  • CPR Certificate
  • Blue Card
  • QLD Drivers License

Timeline

Athletics Coach

St Patricks College and St Ritas College
05.2023 - 09.2023

Bartender

The Brook Hotel
04.2023 - 11.2024

Retail Sales Assistant

Ginger & Smart (David Jones)
02.2023 - 09.2023

Administrator

Angel Aesthetics Clinic
11.2021 - Current

Crew Trainer

McDonalds
11.2019 - 05.2022

Bachelor of Law (Honours) -

Queensland University of Tecnhology

High School Diploma -

Mount Alvernia College

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Jemma Keefe