Summary
Overview
Work History
Education
Skills
Certification
Timeline
background-images

Jemma Louise Magnone

Harkness ,VIC

Summary

Motivated and reliable professional with strong experience in administration, customer service, and hospitality. Known for a positive attitude, excellent personal presentation, and a strong work ethic. Demonstrates initiative, works effectively in team environments, and consistently delivers exceptional customer service. Highly organised with strong computer and communication skills.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Admin Assistant

Haley Hire & Sales
03.2025 - 12.2025
  • Invoicing
  • Answering Phone Calls
  • Administration duties
  • Responding to emails
  • Computer Knowledge
  • MYOB Experience
  • Payroll Experience

Customer Service Officer

Impressionable Kids Head Office
  • Responding To Emails
  • Answering to franchise inquiries
  • Xero Software Experience
  • Engraving Plaques
  • Invoicing
  • Photography Assistant

Customer Service Officer

Humes
04.2022 - 12.2022
  • Invoicing
  • Quoting Products

Cash Office Controller

Morgans IGA
08.2021 - 03.2022
  • Store Invoices
  • Computer knowledge
  • Cash handling
  • Problem solving
  • Customer Service

Sales Consultant

Travelex
06.2017 - 01.2019
  • Currency Knowledge
  • Customer Service
  • Computer Skills
  • Financial Advice
  • Cash Handling
  • Product Knowledge

Hospitality

KFC
04.2014 - 01.2017
  • Customer Service
  • Cash handling
  • Stocktaking
  • Cleaning
  • Cooking
  • Manager Training
  • Computer Skills

Education

Year 7-Year 10 - Maths, English, Science, Geography, Sport

Sunbury Downs Secondary College
Sunbury, Victoria

SIT40116 Certificate IV - Travel and Tourism

Jetset Training
Melbourne

SIT30216 Certificate III - Travel & Tourism

Kangan Institute
Broadmeadows, Victoria

Skills

  • Hardworking
  • Communication Skills
  • Strong work ethic
  • Customer service skills
  • Computer Skills
  • Good time management skills
  • Able to work as part of a team
  • Able to work under pressure
  • Strong sales focus
  • Customer support
  • Data entry
  • Administrative support

Certification

  • Full Driver’s License
  • Certificate III Hospitality

Timeline

Admin Assistant

Haley Hire & Sales
03.2025 - 12.2025

Customer Service Officer

Humes
04.2022 - 12.2022

Cash Office Controller

Morgans IGA
08.2021 - 03.2022

Sales Consultant

Travelex
06.2017 - 01.2019

Hospitality

KFC
04.2014 - 01.2017

Customer Service Officer

Impressionable Kids Head Office

SIT40116 Certificate IV - Travel and Tourism

Jetset Training

SIT30216 Certificate III - Travel & Tourism

Kangan Institute

Year 7-Year 10 - Maths, English, Science, Geography, Sport

Sunbury Downs Secondary College
Jemma Louise Magnone