Jemma Smith

Discount Drug Store

11.2022 - 11.2023

Kept pharmacy counter and related areas clean, neat and organized.
Answered telephones and provided information about order status, store hours and pharmacy procedures.
Greeted customers and responded to questions with friendly, knowledgeable assistance.
Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
Assisted pharmacists in maintaining a well-organized and clean pharmacy environment for optimal workflow.
Delivered exceptional customer service through active listening skills and addressing concerns promptly.
Received incoming supplies and stocked in correct locations.
Supported inventory management, ensuring proper stock levels and expiration date monitoring for medication safety.
Merchandised over-the-counter goods and rotated stock.
Supported operations with filing, copying and faxing.
Re-stocked shelves with prescribed medications and health care products.
Completed cash register transactions by handling credit and cash payments using pharmacy register system.