Jemma Smith
Manilla
Summary
Elsie Barnes - 0407509265
Nicole Grant - 0429993112
Melanie Carroll-Williams - 0434124746
Carolyn Irvine - 0438799410
Overview
1
1
year of professional experience
Work History
Pharmacy Assistant
Discount Drug Store
Tamworth, NSW
11.2022 - 11.2023
- Kept pharmacy counter and related areas clean, neat and organized.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
- Assisted pharmacists in maintaining a well-organized and clean pharmacy environment for optimal workflow.
- Delivered exceptional customer service through active listening skills and addressing concerns promptly.
- Received incoming supplies and stocked in correct locations.
- Supported inventory management, ensuring proper stock levels and expiration date monitoring for medication safety.
- Merchandised over-the-counter goods and rotated stock.
- Supported operations with filing, copying and faxing.
- Re-stocked shelves with prescribed medications and health care products.
- Completed cash register transactions by handling credit and cash payments using pharmacy register system.
Education
High School Diploma -
Mccarthy Catholic College
Tamworth, NSW11-2022
Skills
- Stocking shelves
- Well mannered
- Able to work well in groups and independently
- Data entry
- Punctual and Practical
- Organized
- Product restocking
- Processing payments
- Point-of-sale system
- Organizational skills
- Teamwork and collaboration
- Cash handling
- Problem-solving
- Active listening
- Critical thinking
Timeline
Pharmacy Assistant
Discount Drug Store
11.2022 - 11.2023
High School Diploma -
Mccarthy Catholic College