Jemma Takats
Spotswood,VIC
Summary
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Friendly and reliable Coles offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Offering experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations and customer loyalty.
Overview
8
8
years of professional experience
Work History
Cashier
Coles
06.2018 - Current
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Team Member
Cotton On Group
11.2021 - 01.2024
- Enhanced team efficiency by streamlining communication and implementing effective collaboration tools.
- Boosted overall productivity by identifying areas for improvement and developing targeted strategies.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Exceeded performance goals through diligent task completion, attention to detail, and consistent follow-through on assignments.
- Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.
Cashier
Hungry Jacks
07.2016 - 06.2018
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Promoted store promotions and incentive programs to increase overall sales revenue.
Education
No Degree -
Williamstown High School
Williamstown, VICBachelors of Social Work - Social Work
Victoria University
Melbourne, VIC11.2025
Skills
- Customer Assistance
- ID Verification
- Cash Handling
- POS Systems
- Product Restocking
- Payment Processing
- Payment Collection
- Drawer Balancing
- Returns Processing
- Customer Service
- Order Taking
- Cleaning and Sanitizing
- Merchandise Restocking
- Cash Handling Expertise
- Staff Mentoring
- Staff Training
Timeline
Team Member
Cotton On Group
11.2021 - 01.2024
Cashier
Coles
06.2018 - Current
Cashier
Hungry Jacks
07.2016 - 06.2018
No Degree -
Williamstown High School
Bachelors of Social Work - Social Work
Victoria University
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