Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Jemma Vincent

Broome,WA

Overview

4
4
years of professional experience
1
1
Certification

Work History

Sales Assistant

Ripcurl Broome
12.2023 - Current
  • Provided high-quality customer service, assisting customers with product selection and answering inquiries about product features and promotions.
  • Supported front-of-house operations, including managing the cash register, processing transactions, and balancing the till at the end of shifts.
  • Collaborated in a team setting to establish an inclusive and positive work atmosphere.
  • Managed incoming calls from customers and sales representatives
  • Developed proficiency in using Osipos software, generating reports on Google Docs, and handling customer/instore inquiries via email.
  • Actively participated in merchandising and maintaining store presentation and cleanliness.
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Assisted in inventory management, including restocking shelves and conducting regular stock checks.

Barista/ FOH

Dragonfly Cafe
02.2023 - 12.2023
  • Maintained a clean and organised workspace for optimal productivity and safety.
  • Processed transactions and reported end-of-day till counts in the system.
  • Greeted customers with friendliness and promptly catered to their needs, fostering a welcoming environment.
  • Contributed to a positive team environment through effective communication and collaboration with other team members.
  • Trained and educated new team members on equipment operations and customer service techniques.

FOH Team Member

Kitchen Cabana Cafe
02.2021 - 02.2023

Education

High School Diploma -

Broome Senior High School
Broome, WA
10.2024

Skills

  • Stock management
  • Customer Service
  • Strong Communication and Interpersonal Skills
  • Sales floor organisation
  • Computer Proficiency and Microsoft Office
  • Teamwork and Collaboration
  • Organisational Skills

Certification

RSA

  • RSA Training - 2024

References

Employer at RipCurl Broome: Annette Fuller 0455 888 595

Timeline

Sales Assistant

Ripcurl Broome
12.2023 - Current

Barista/ FOH

Dragonfly Cafe
02.2023 - 12.2023

FOH Team Member

Kitchen Cabana Cafe
02.2021 - 02.2023

High School Diploma -

Broome Senior High School

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Jemma Vincent