Jenaya Jackson
Wallan,VIC
Summary
I am a proven, self-motivated and highly capable professional who enjoys working to meet challenges both independently and in a team whilst responding to change and maintaining a high level of discretion and confidentiality. I specialise in efficient business support, office management and administration. With my professional work ethic, I demonstrate ambition and a strong commitment in all that I do, to ensure optimum results.
Overview
23
23
years of professional experience
Work History
Executive Assistant
Glen Dimplex Australia
2006.05 - Current
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Organized and coordinated conferences and monthly meetings.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Office Management
- Marketing
HR Assistant
Toll Pty Ltd
2001.07 - 2006.05
- Documented human resources records and maintained confidentiality of sensitive personal information.
- Responded to inquiries by answering telephone calls, in-person questions and emails.
- Updated Human Resources Information System (HRIS) database, maintained data accuracy and assisted with system changes.
- Maintained office supplies, distributed mail and processed invoices for payment.
- Oversaw and managed hiring process and assisted human resources.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
Receptionist
Leader Products Pty Ltd
2000.09 - 2001.03
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
Education
High School Diploma -
Whittlesea Secondary College
Whittlesea, VIC12.2000
Skills
- Proper Phone Etiquette
- Conflict Management
- Employee Training
- Mail Handling
- Social Media Knowledge
- Advanced MS Office Suite Proficiency
- Meeting Agendas and Minutes
- Travel Accommodations
- Executive Support
- Strong Problem Solver
Timeline
Executive Assistant
Glen Dimplex Australia
2006.05 - Current
HR Assistant
Toll Pty Ltd
2001.07 - 2006.05
Receptionist
Leader Products Pty Ltd
2000.09 - 2001.03
High School Diploma -
Whittlesea Secondary College
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