Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

JENAYA NAGY

Aberglasslyn

Summary

An experienced Case Worker with a passion for helping others, providing compassionate support to young individuals with a wide range of physical, mental and emotional needs. Dedicated to delivering quality patient care with a focus on therapeutic treatments and positive outcomes.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Program Mentor

NSW Aboriginal Education Consultative Group Inc.
01.2025 - Current

• Facilitate all aspects of the Ngaarr Dhuwi Girls Academy program within the appointed school site.

• Nurture culture, wellbeing and spirit to increase self-determination and engagement of Ngaarr Dhuwi Girls Academy participants.

• Establish a culturally safe and inclusive Ngaarr Dhuwi Girls Academy space.

• Collaborate with co-mentor to design programs and opportunities to engage Ngaarr Dhuwi Academy participants.

• Work collaboratively with school executive, Aboriginal Education Officers, and Aboriginal Education teams to ensure effective communication in all facets of Ngaarr Dhuwi Girls Academy.

• Attend school-based meetings with staff where applicable.

• Liaise with family and kin in matters relating to Ngaarr Dhuwi Girls Academy participants.

• Design and lead before/after school activities reflective of female Aboriginal student cohort

• Complete Personalised Plans for all Ngaarr Dhuwi Academy participants.

• Create opportunities for Ngaarr Dhuwi Girls Academy participants to engage with community.

• Communicate with Ngaarr Dhuwi Girls Academy Program Manager and submit participant data snapshots.

• Engage with Professional Learning and Professional Development Plan Reviews.

Out of Home Care Caseworker

Muloobinba Aboriginal Corporation
10.2019 - 10.2023
  • Identifying, establishing, and supporting placements for aboriginal children and young people in the hunter region
  • Monitoring and review of carers to ensure that placements meet the needs of the children and young people
  • Provides information, education, and support to carers in line with policies, procedures, and statutory and legislative requirements
  • Skills: Identifying, establishing, and supporting placements for aboriginal children and young people in the hunter region

Out of Home Care Caseworker Support

Muloobinba Aboriginal Corporation
05.2018 - 10.2019
  • Similar to above
  • Skills: Similar to above

Access Facilitator

Wandiyali
11.2017 - 05.2018
  • Provided a high level of administration support to the Out of Home Care Case Workers
  • Working in alignment with the policies and procedures within Wandiyali
  • Transportation and Facilitation of Access Visits and follow-up reporting
  • Liaising with Case Workers and Case Worker Managers regarding potential issues or needs during access visits
  • Transport clients to and from appointments
  • Ensure current and accurate documents are filed in each child’s file and follow-up actioned
  • Mandatory reporting where appropriate
  • Confident in using Microsoft Office packages specifically word and excel
  • Confident in completing administration tasks including typing and producing documents, formatting, data entry, filing and archiving
  • Ability to organize, priorities, meet deadlines and time manage tasks efficiently
  • Ability to work both autonomously and as part of a team
  • Excellent interpersonal and communication skills, with the ability to communicate with various key stakeholders
  • Demonstrate the awareness of confidentiality principles
  • Experience and a high level of skill in Case Work report writing
  • Skills: Provided a high level of administration support to the Out of Home Care Case Workers

Mentor

Wandiyali
08.2016 - 11.2017
  • Work with children with complex needs
  • Good organizational and time management skills
  • Strong communication skills including negotiation, meditation and dispute resolution skills
  • Highly developed liaison skills with the ability to build good working relationships with Aboriginal and mainstream services facilitating culturally sensitive treatment for our clients
  • Well-developed understanding of issues facing Aboriginal youth
  • Provide services in accordance with funding agency standards and agreements
  • Maintain a safe, supportive environment
  • Support clients in a culturally appropriate manner
  • Be proactively responsible for the safety of yourself, your clients, visitors and workmates
  • Demonstrated ability to work as a member of a team
  • Demonstrated computer skills, specifically with MS Office package
  • Demonstrated ability to successfully support children and young people
  • Skills: Work with children with complex needs

Trainee Receptionist

Wandiyali
05.2016 - 08.2016
  • Receive, direct and relay telephone messages and fax messages
  • Direct clients and visitors to the appropriate staff member
  • Develop and maintain a current and accurate filing and information system
  • Assist in planning and preparation of meetings and conferences
  • Maintain an adequate inventory of office supplies
  • Plan and prepare, including minute taking, general staff meetings
  • Provide work-processing and secretarial support
  • Co-ordinate the repair and maintenance of office equipment
  • Ability to manage a demanding phone system
  • Re-direct calls as appropriate and take adequate messages when required
  • Greet, assist and/or direct clients, customers, visitors and the general public
  • Support executive management and other staff
  • High level of customer service skills
  • Excellent communication and interpersonal skills
  • Exceptional organization and ability to multitask
  • High level of attention to detail
  • Skills: Receive, direct and relay telephone messages and fax messages

Education

Year 10 Certificate -

Calrossy Anglican School
01.2011

HSC Equivalent - undefined

Ceduna Area School
01.2013

Skills

  • Strong ethics regarding privacy and confidentiality
  • Ability to relate to people from diverse backgrounds and different age groups
  • Excellent interpersonal and communication skills
  • Knowledge of Occupational Health & Safety issues in the workplace
  • A strong work ethic and positive attitude
  • Good listening skills and empathetic to the needs of others
  • Organised and reliable
  • A friendly, caring and mature attitude
  • Ability to work in a team environment
  • Can work independently or under supervision
  • Excellent time management skills
  • Great problem solving skills

Certification

  • 2014 First Aid Certificate- HLTAID003 Western Institute of TAFE Orange College NSW HLTAID003 Provide First Aid HLTWHS200A Participate in WHS Processes
  • 2014 Responsible Service of Alcohol Western Institute of TAFE Parkes College NSW
  • 2014 Provide Responsible Gambling Services Western Institute of TAFE Parkes College
  • 2014 Certificate III in Dental Assisting- 16143HLT31812 Western Institute of TAFE Orange College NSW
  • 2014 Certificate II in Skills for Work and Training Western Institute of TAFE Orange College NSW
  • 2017 Working with Individuals Who Have Self-Destructive Behaviors Two Day Training Workshop SAFE in Oz
  • 2017 Aboriginal and Torres Strait Islander Mental Health First Aid One Day Training Workshop Mental Health First Aid Australia
  • 2017 Certificate III in Business Administration- BSB30415 Traineeship at Wandiyali Lambton NSW
  • 2023 Youth Mental Health First Aid One Day Training Workshop Mental Health First Aid Australia
  • NSW Driver License
  • Current Police Check
  • Working with Children’s Check

Timeline

Program Mentor

NSW Aboriginal Education Consultative Group Inc.
01.2025 - Current

Out of Home Care Caseworker

Muloobinba Aboriginal Corporation
10.2019 - 10.2023

Out of Home Care Caseworker Support

Muloobinba Aboriginal Corporation
05.2018 - 10.2019

Access Facilitator

Wandiyali
11.2017 - 05.2018

Mentor

Wandiyali
08.2016 - 11.2017

Trainee Receptionist

Wandiyali
05.2016 - 08.2016

HSC Equivalent - undefined

Ceduna Area School

Year 10 Certificate -

Calrossy Anglican School
JENAYA NAGY