Jeneay Higgs
Aurukun,QLD
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
year of professional experience
Work History
Shop Assistant
Island and Cape Supermarket
Aurukun, QLD
09.2022 - Current
- Greeted customers and provided assistance with product selection.
- Assisted in maintaining store appearance by stocking shelves, organizing displays, and ensuring cleanliness of the shop floor.
- Operated the cash register to process customer purchases accurately and efficiently.
- Processed returns, exchanges, refunds, layaways, special orders and warranties according to company policy.
- Resolved customer complaints in a professional manner.
- Provided information about products and services to customers.
- Collaborated with other staff members to ensure seamless operations within the store.
- Monitored stock levels and alerted management when supplies are running low or need replenishing.
- Assisted in training new employees on standard operating procedures within the store environment.
- Brought customer issues to immediate attention of supervisor to achieve quick resolutions.
Education
Sandgate District State High School
Deagon, QLDSkills
- Product Knowledge
- Safety Procedures
- Supply Maintenance
- POS Systems
- Time Management
Reference
Sandra Phelps (Store Manager) 04 20308890
Tiana Harris 04 51561352
Timeline
Shop Assistant
Island and Cape Supermarket
09.2022 - Current
Sandgate District State High School
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