JENEFA NAJNIN

• Managed different incoming calls , emails & other correspondence per day from customers.
• Maintained confidentiality of information regarding clients and company.
• Handled sensitive information with discretion while maintaining strict confidentiality standards.
• Provided clerical support to company employees by copying, faxing, and filing documents.
• Managed conference room schedules to ensure efficient use of space for meetings and other events.

• Assisted in creating displays to promote products.
• Organized stockroom shelves, racks and bins according to store layout and product categories.
• Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner.
• Processed special orders for out-of-stock items when necessary.
• Completed daily reports on sales performance metrics such as units sold per hour, day, week & month.