Jenefer Pagas
Villawood,NSW
Summary
- To seek and maintain part-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
- Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
- Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
9
9
years of professional experience
Work History
Admissions Officer
Expert Education & Visa Services
2021.01 - 2022.10
- Provided exceptional customer service to prospective students, answering inquiries via phone or email promptly and professionally.
- Developed an efficient system for tracking application statuses, ensuring accurate information was readily available at all times.
- Coordinated orientation activities for incoming students, providing a welcoming environment that encouraged success from day one.
- Assisted international applicants with navigating visa requirements, providing essential information regarding immigration regulations.
Marketing Specialist
Can United Pty Ltd
2019.02 - 2021.01
- Increased brand awareness by developing and implementing targeted marketing campaigns.
- Identified appropriate marketing channels and target customers for campaigns.
- Streamlined communication processes, leading to improved collaboration between departments.
- Planned marketing initiatives and leveraged referral networks to promote business development.
Reception Manager
Nuat Thai Franchising Group Of Spa
2016.01 - 2019.01
- Improved customer satisfaction by implementing efficient front desk procedures and streamlining check-in/check-out processes.
- Managed guest complaints effectively, resolving issues promptly and professionally to ensure positive experiences for all clients.
- Provided support to colleagues during challenging situations by offering assistance, guidance, and encouragement as needed.
- Ensured compliance with health and safety regulations by conducting regular facility inspections and addressing any concerns immediately.
- Streamlined inventory management by establishing an organized system for ordering supplies and tracking usage patterns.
- Collaborated with other department managers to create seamless guest experiences across all hotel services.
- Coordinated group bookings efficiently, working closely with event planners to tailor packages that met client-specific requirements.
- Assisted in the hiring, training, and mentoring of new staff members, fostering a collaborative work environment focused on excellent customer service.
- Fostered a welcoming atmosphere for guests upon arrival by maintaining a clean reception area and ensuring prompt assistance from staff members when needed.
Restaurant Manager
Japanese Group Of Resturants
2014.01 - 2016.01
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
Education
Advanced Diploma - Leadership And Management
Howard College
Liverpool, NSW11.2022
Diploma - Business
ASMI
Brisbane, QLD10.2020
Certificate IV - Business
ASMI
Brisbane, QLD09.2019
Bachelor of Science - Office Administration
Central Mindanao University
Bukidnon, Philippines 03.2014
Skills
- Effective Communication
- Creativity and Innovation
- Public Speaking
- Social media proficiency
- Cross-cultural understanding
- Analytical mindset
- Compliance Monitoring
- Personnel Management
- Database Administration
Timeline
Admissions Officer
Expert Education & Visa Services
2021.01 - 2022.10
Marketing Specialist
Can United Pty Ltd
2019.02 - 2021.01
Reception Manager
Nuat Thai Franchising Group Of Spa
2016.01 - 2019.01
Restaurant Manager
Japanese Group Of Resturants
2014.01 - 2016.01
Advanced Diploma - Leadership And Management
Howard College
Diploma - Business
ASMI
Certificate IV - Business
ASMI
Bachelor of Science - Office Administration
Central Mindanao University
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