Summary
Overview
Work History
Education
Skills
Timeline
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Jenefer Pagas

Villawood,NSW

Summary

  • To seek and maintain part-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
  • Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
  • Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Overview

9
9
years of professional experience

Work History

Admissions Officer

Expert Education & Visa Services
01.2021 - 10.2022
  • Provided exceptional customer service to prospective students, answering inquiries via phone or email promptly and professionally.
  • Developed an efficient system for tracking application statuses, ensuring accurate information was readily available at all times.
  • Coordinated orientation activities for incoming students, providing a welcoming environment that encouraged success from day one.
  • Assisted international applicants with navigating visa requirements, providing essential information regarding immigration regulations.

Marketing Specialist

Can United Pty Ltd
02.2019 - 01.2021
  • Increased brand awareness by developing and implementing targeted marketing campaigns.
  • Identified appropriate marketing channels and target customers for campaigns.
  • Streamlined communication processes, leading to improved collaboration between departments.
  • Planned marketing initiatives and leveraged referral networks to promote business development.

Reception Manager

Nuat Thai Franchising Group Of Spa
01.2016 - 01.2019
  • Improved customer satisfaction by implementing efficient front desk procedures and streamlining check-in/check-out processes.
  • Managed guest complaints effectively, resolving issues promptly and professionally to ensure positive experiences for all clients.
  • Provided support to colleagues during challenging situations by offering assistance, guidance, and encouragement as needed.
  • Ensured compliance with health and safety regulations by conducting regular facility inspections and addressing any concerns immediately.
  • Streamlined inventory management by establishing an organized system for ordering supplies and tracking usage patterns.
  • Collaborated with other department managers to create seamless guest experiences across all hotel services.
  • Coordinated group bookings efficiently, working closely with event planners to tailor packages that met client-specific requirements.
  • Assisted in the hiring, training, and mentoring of new staff members, fostering a collaborative work environment focused on excellent customer service.
  • Fostered a welcoming atmosphere for guests upon arrival by maintaining a clean reception area and ensuring prompt assistance from staff members when needed.

Restaurant Manager

Japanese Group Of Resturants
01.2014 - 01.2016
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Reconciled cash and credit card transactions to maintain accurate records.

Education

Advanced Diploma - Leadership And Management

Howard College
Liverpool, NSW
11.2022

Diploma - Business

ASMI
Brisbane, QLD
10.2020

Certificate IV - Business

ASMI
Brisbane, QLD
09.2019

Bachelor of Science - Office Administration

Central Mindanao University
Bukidnon, Philippines
03.2014

Skills

  • Effective Communication
  • Creativity and Innovation
  • Public Speaking
  • Social media proficiency
  • Cross-cultural understanding
  • Analytical mindset
  • Compliance Monitoring
  • Personnel Management
  • Database Administration

Timeline

Admissions Officer

Expert Education & Visa Services
01.2021 - 10.2022

Marketing Specialist

Can United Pty Ltd
02.2019 - 01.2021

Reception Manager

Nuat Thai Franchising Group Of Spa
01.2016 - 01.2019

Restaurant Manager

Japanese Group Of Resturants
01.2014 - 01.2016

Advanced Diploma - Leadership And Management

Howard College

Diploma - Business

ASMI

Certificate IV - Business

ASMI

Bachelor of Science - Office Administration

Central Mindanao University

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Jenefer Pagas