Jenelle Davy
Summary
Years of experience within the Australian Electoral Commission and Victorian Electoral Commission in a various range of roles. Detail-oriented team player with strong organizational skills. Ability to accurately multitask and strong communication skills. Has a desire to take on new challenges, able to follow directions and policies and unafraid to ask for assistance.
Overview
5
5
years of professional experience
1
1
Certification
Work History
APS
Australian Electoral Commission
01.2024 - Current
- Processing Enrolments, Non-voter and Multi-voter work using the appropriate policies and procedures to complete tasks.
- Answering phone calls and emails.
- Completing projects to deadlines
APS 2
Australian Electoral Commission
08.2023 - 12.2023
- Assisted recruitment and onboarding of staff for referendum
- Declaration Exchange Supervisor for referendum
- Worked in the Tally room for calls on Referendum night
- Completed tasks to deadlines
- Manage teams of staff and problem solved any issues that arose.
- Completed tasks as directed.
- Followed procedures and processes accurately
Office Assistant and Counting Officer
Victorian Electoral Commission
10.2022 - 12.2022
- Assisted manager in recruiting over 200 staff throughout the Ripon Area for the election
- Received reception visitors to the office and provided forms and information as needed
- Interacted with and the public by phone, email, or in-person to provide information.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Followed policies and procedures as directed
- Contributed to a positive work environment by fostering open communication among colleagues.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Problem solved with the manager (or with their consent) as each situation arose
- Flexible with work and hours to suit the Election Managers request
- Eye for detail and accuracy when on the count team
- Maintained a professional attitude while working in either role
- Worked with Microsoft Office, Excel, Word, PowerPoint and Zoom
- Ability to focus under pressure
Officer-in-Charge
Australian Electoral Commission
05.2022 - 05.2022
- Managed a team to follow the procedures and policies to implement the Federal Election Voting Booth
- Multi tasked in a variety of roles throughout the day
- Followed and completed tasks within a given timeline
- Dealt with issues as they arose during the day; problem solved
- Maintained confidentiality as directed in relation to running the election fairly and responsibly
- Completed all training and set up venue to maximise the best outcome on the day
- Represented the AEC in a professional manner
- Was punctual and respectful to staff, candidates, scrutineers, and voters
- Maintained an eye for detail and accuracy throughout the day
Census Manager
Australian Bureau Of Statistics
05.2021 - 09.2021
- Managed 2 teams of 8 individuals to follow policies and procedures correctly
- Conducted Zoom meetings to train 22 staff over the Census period
- Demonstrated the ability to use and teach staff how the software application works on iPad/ iPhone to complete tasks
- Surveyed the areas for hazards, safety concerns and any other issues
- Demonstrated the ability to adapt due to staff shortages (we had no manager for 2 weeks)
- Maintained open communication with staff, the communities and management effectively
- Demonstrated the ability to work independently to complete tasks
Administrative Assistant and Counting Officer
Victorian Electoral Commission
05.2020 - 05.2020
Officer in Charge
Australian Electoral Commission
05.2019 - 05.2019
Administrative Assistant and Counting Officer
Victorian Electoral Commission
11.2018 - 11.2018
Education
Graduate Diploma - Primary Education
La Trobe University, Bundoora, Vic
Bundoora, VIC2006
Bachelor of Nursing - Nursing
University of Ballarat
Mt Helen, VIC1993
Skills
- Data Entry
- Self- motivated
- Teamwork and Collaboration
- Calm Under Pressure
- Good Telephone Etiquette
- Troubleshooting
- Analytical Thinking
- Manage time efficiently to complete tasks within deadlines
- Active Listening
- Software Proficiency
- Multitasking
- Dependable and Responsible
Certification
- Office Assistance Training - Victorian Electoral Commission 2020 and 2022
- Senior Management Training- Victorian Electoral Commission 2019
- Officer in Charge Training- Australian Electoral Commission 2019 and 2022
- Level 2 First Aid Course- Emergency First Aid, Sept 22, 2017
- Census Field Officer Training- Australian Bureau of Statistics, 2016 and 2021
Timeline
APS
Australian Electoral Commission
01.2024 - Current
APS 2
Australian Electoral Commission
08.2023 - 12.2023
Office Assistant and Counting Officer
Victorian Electoral Commission
10.2022 - 12.2022
Officer-in-Charge
Australian Electoral Commission
05.2022 - 05.2022
Census Manager
Australian Bureau Of Statistics
05.2021 - 09.2021
Administrative Assistant and Counting Officer
Victorian Electoral Commission
05.2020 - 05.2020
Officer in Charge
Australian Electoral Commission
05.2019 - 05.2019
Administrative Assistant and Counting Officer
Victorian Electoral Commission
11.2018 - 11.2018
Graduate Diploma - Primary Education
La Trobe University, Bundoora, Vic
Bachelor of Nursing - Nursing
University of Ballarat
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