Summary
Overview
Work History
Education
Skills
Certification
Timeline
AdministrativeAssistant
JENEVA ALFORQUE

JENEVA ALFORQUE

Carrum Downs,VIC

Summary

Passionate Sales Representative with a strong background in sales, skilled at fostering client relationships and boosting revenue. Consistently achieves sales goals while supporting team success. Offers excellent communication and negotiation abilities

Overview

9
9
years of professional experience
1
1
Certification

Work History

Customer Sales and Service Expert

The Memo
06.2022 - 06.2023

• Assisted customers in finding the right baby products to meet their needs.

• Provided friendly and helpful service to create a positive shopping experience.

• Explained product features and benefits to help parents make informed decisions.

• Organized and maintained store displays for easy navigation. • Handled customer questions and resolved issues quickly and professionally.

• Promoted sales and suggested additional items to meet sales goals.

• Processed purchases accurately and efficiently at checkout.

Property Specialist

Alveo Ayala
08.2016 - 06.2022
  • Interview clients to determine their precise wants, needs and budget limitations.
  • Participates in active marketing Initiatives, from cold calling to attending Industry events.
  • Prepare and proofread Real Estate documents from leases to closing deals.
  • Advice clients about payment options and help them fill out the requisite paperwork to expedite the condo unit buying process.
  • Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local and federal housing requirements.

Licensed Zumba Instructor

Anytime Fitness
10.2014 - 06.2022
  • Greeted incoming students and answered questions to offer welcoming atmosphere.
  • Created unique choreography for classes.
  • Provided tips on course safety and watched students for signs of fatigue and injury.
  • Encouraged participation and increased enjoyment with fun routines and music accompaniment.
  • Motivated clients to achieve their personal fitness goals through developing and modifying routines.

Customer Service Representative

Six Eleven Global Services
01.2015 - 06.2016
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants
  • Provided primary customer support to internal and external customers.

Education

Bachelor of Arts - Mass Communication

University of Mindanao

Skills

  • Marketing
  • Negotiation Skills
  • Honesty and integrity
  • Ability to work productively with person-to-person emotions
  • Well-rounded sales experience ie
    Field, face to face and cold calling
  • Leader by nature but knows how to
    Follow
  • Expert in multitasking
  • Persuasive negotiator
  • Adaptable & flexible
  • Problem-solver & solution- finder

Certification

LICENSED ZUMBA INSTRUCTOR since 2015

REGISTERED SALES PERSON since 2016

ROOKIE OF THE YEAR - 2016

TOP PROPERTY SPECIALIST (4th Place) - 2019

TOP PROPERTY SPECIALIST(3rd Place)- 2020

TOP PERFORMERS Broker-Salespersons category(2nd place) 2021


Timeline

Customer Sales and Service Expert

The Memo
06.2022 - 06.2023

Property Specialist

Alveo Ayala
08.2016 - 06.2022

Customer Service Representative

Six Eleven Global Services
01.2015 - 06.2016

Licensed Zumba Instructor

Anytime Fitness
10.2014 - 06.2022

Bachelor of Arts - Mass Communication

University of Mindanao
JENEVA ALFORQUE