Jenevra Ravell
Redbank Plains,QLD
Summary
Dynamic and detail-oriented professional with a proven track record that I, excelling in customer service and event planning. Recognized for exceptional problem-solving skills and a friendly demeanor, I effectively manage multiple tasks while fostering positive relationships, ensuring client satisfaction and successful event execution. Committed to continuous improvement and adaptability in fast-paced environments.
Overview
18
18
years of professional experience
Work History
Product Maker
Jenevra Ravell
01.2022 - 02.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Wedding Planner
Jenevra Ravell
02.2019 - 01.2020
- Facilitated smooth communication between clients and vendors, fostering trust and positive working relationships.
- Oversaw setup and teardown procedures at venues while managing staff responsibilities during events.
- Implemented creative solutions to last-minute challenges or changes, maintaining client satisfaction during high-pressure situations.
- Created and designed tailor-made wedding plans to maximize client budget, keep client happy and cultivate referrals.
- Maintained strong professional connections within the industry through networking events and ongoing education opportunities.
- Directed pace of wedding and reception through multitasking and liaising with vendors to carry out event as planned with little or no deviations.
- Managed guest lists efficiently, coordinating RSVPs, accommodations, transportation arrangements as needed.
- Provided expert guidance on etiquette rules and cultural traditions relevant to each unique wedding celebration.
- Organized detailed timelines for pre-wedding preparations and day-of-event activities, ensuring punctual proceedings.
- Collaborated with clients to develop personalized wedding themes, reflecting their unique tastes and preferences.
- Increased referral business by consistently delivering exceptional customer service throughout the planning process.
Receptionist
Lang O'Rourke
06.2006 - 07.2007
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
Education
Bachelor In Criminology And Criminal Justice - Law
Swinburne University of Technology
OnlineCertificate 2 In Wedding Planning - Events
Wedding Inc.
Sydney, NSW12.2018
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Critical thinking
- Calm under pressure
- Active listening
- Organization and time management
- Decision-making
- Problem resolution
- Verbal communication
Timeline
Product Maker
Jenevra Ravell
01.2022 - 02.2024
Wedding Planner
Jenevra Ravell
02.2019 - 01.2020
Receptionist
Lang O'Rourke
06.2006 - 07.2007
Bachelor In Criminology And Criminal Justice - Law
Swinburne University of Technology
Certificate 2 In Wedding Planning - Events
Wedding Inc.
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